Work Placement & Transition Specialist

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Job Summary:

The Work Placement & Transition Specialist is responsible for strategically managing the placement and migration of work across Global Shared Services Centre (GSC) locations, ensuring alignment with service delivery models, operational efficiency, and compliance with established principles and standards.

Key Responsibilities:

• Support all new work and offshoring initiatives, including new work transitions and 1:1 transfers, for accounts within the assigned geographical scope, business scale, and impact area, bridging sales and operational activities to ensure the smooth transition of new or additional business into the organization.
• Collaborate with key stakeholders to monitor and report compliance with work placement standards and decisions.
• Lead the migration of work based on the service catalogue, ensuring consistency, recording exceptions, and reducing fragmentation.
• Make informed decisions on work placement within the GSC, balancing strategic priorities, capabilities, and compliance requirements.
• Define work scope and assess the appropriate placement of tasks.
• Evaluate FTE requirements based on standard guidelines and principles.
• Ensure effective communication among internal teams and external stakeholders.
• Apply a strong analytical mindset to support decision-making and problem-solving.
• Lead planning and reporting activities related to work placement and migration initiatives.

Primary Internal Stakeholders:

• GSC Execution Team, CI, HR, BPM, AI, BDI, and Projects teams.
• Area CI Manager.
• Area CX Managers and Directors.
• Program Manager.
• CIM and SDD.

Qualifications, Experience & Skills:

• 3 to 5 years of relevant experience in Transition Management, Migrations
• Experience supporting large transition projects involving 150 FTEs or more.
• Strong experience in supporting complex and dynamic transition projects.
• Lean Six Sigma certification is preferred.
• Experience working in a global business environment.
• Strong stakeholder management skills and the ability to work effectively as a team player.
• Comfortable engaging with senior management and participating in challenging discussions.
• Passion for driving customer experience and client centricity.
• Excellent verbal and written English communication skills.
• Excellent presentation skills and strong proficiency in the Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to multitask, manage multiple projects simultaneously in a dynamic environment, and effectively handle challenges.
• Willing to work in graveyard shift and RTO work arrangement.

Business / Technical Knowledge:

• Strong experience in managing diverse senior stakeholders with a diplomatic approach.
• Experience supporting large-scale work migration projects.
• Experience in solution design.
• Understanding of process modeling.
• Knowledge of change management principles and practices.
• Knowledge of the logistics and services industry.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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