Workday System Analyst, Staff

Blackbaud was founded on the idea that technology can be a medium for social change. Over the last thirty years, we’ve delivered software solutions to the nonprofit sector, helping mission-driven organizations manage operations and engage supporters. We have the satisfaction of knowing that our solutions are making a difference every day, allowing our clients to focus their time and resources on what they do best: changing the world.

We are looking for an experienced Workday System Specialist to manage the integration of Workday with various third-party systems. The ideal candidate will have deep expertise in Workday integrations and strong technical proficiency across multiple integration types.

In this role, you will collaborate closely with HR, Finance, IT, and Cybersecurity teams to ensure all integrations adhere to best practices, compliance standards, and business requirements. Acting as the link between technical execution and strategic objectives, you will help maximize the value of our Workday platform while promoting a culture of continuous improvement and innovation.

Technical Modernization Projects and Process Improvements

• Participate in platform modernization efforts including automation, orchestration, and AI integration, ensuring we keep a pulse on latest Workday enhancements to benefit our organization

• Develop complex Workday integrations with internal and third-party systems using tools such as Workday Studio, Orchestration, EIBs, Core Connectors, and APIs

• Maintain engineering best practices, coding standards, and quality assurance processes for Workday development

• Troubleshoot and resolve complex technical issues, ensuring minimal business disruption

• Execute Workday release management activities, including testing strategies and deployment coordination

• Drive continuous improvement initiatives to enhance system performance, user experience, and operational efficiency

• Ensure compliance with data security, privacy regulations, and internal governance standards

Data Designs and Controls

• Responsible for data quality and integrity by ensuring system outputs and interfaces are monitored and security is administered appropriately

• Maintain comprehensive documentation for system configurations, policies, user acceptance testing and audit processes

• Responsible for pre & post system change reviews and documentation of business process design change impacts

• Monitor and update, scheduled processes and interface certification keys

• Ensure appropriate SSO and MFA access check points are in place in production and testing tenants

Required Experience and Traits:

• Hands-on expertise in Workday Studio, Workday Extend/Orchestration, integration tools, and custom reporting capabilities

• Experience with XML, XSLT, Web Services (REST/SOAP), and integration middleware platforms

• Technical expertise in data management and system-related security, along with a forward-looking mentality to adopt emerging AI capabilities

• Excellent communication skills with ability to explain complex technical concepts to non-technical stakeholders

• 4+ years of experience with HR/Finance applications and 2yr+ with Workday specifically

Preferred Experience and Traits:

• Bachelors’ Degree or equivalent experience in IT, Data Analytics, Cyber or Technical focus

• Workday certifications in relevant functional areas (Integration and Security)

• Knowledge of HR and Finance business processes and industry best practices

• Solid dedication to providing a high-level of customer service

• Strong interpersonal skills and ability to effectively organize and communicate

• Root cause analysis and complex problem-solving skills

• Highly collaborative and adaptable mindset with comfort navigating ambiguity and changing priorities