The Workforce Compliance & Ethics Consultant provides advice, coaching, recommendations, and solutions to key stakeholders such as Human Resources, COEs, enterprise and field leaders regarding complex or highly sensitive employee matters related to performance and behavior. The role supports the fact-finding, resolution, and management of employee, field (as appropriate), and independent contractor issues. In addition, the Workforce Compliance & Ethics Consultant will proactively anticipate and manage compliance issues related to team-owned policies and processes through collaboration with COEs, HRBPs, and Business Leaders to appropriately manage enterprise risk. This position will support solutions aligned with Thrivent’s culture and policies, and legal requirements. Additionally, this role assists in identifying training opportunities, related policy and process improvements, and offers advanced subject-matter expertise and guidance on compliance related topics such as EEO and Non-Discrimination, Wage and Hour, ADA, Business Gifts & Entertainment, and Conflicts of Interest.
DUTIES & RESPONSIBILITIES:
- Provide advice, recommendations and solutions to enterprise corporate and field leaders regarding complex or highly sensitive employee and field issues.
- Utilize advanced subject matter expertise to provide guidance on compliance and policy related topics such as EEO and Non-Discrimination, Wage and Hour, ADA, Business Gifts & Entertainment, and Conflicts of Interest.
- Provide expert consultation and guidance to business leaders, key stakeholders and COEs to ensure workforce matters are proactively managed and/or resolved while appropriately managing enterprise risk in line with Thrivent’s stated risk tolerance.
- Identify and understand internal and external compliance and ethics trends and best practices to drive continuous improvement for team accountabilities and educate key stakeholders as appropriate.
- Represent the team on business initiatives by independently leading projects, setting and managing timelines, escalating issues, and communicating progress with key partners and leaders.
- Provide critical input into the formulation, consistent application, and revision of team-owned policies.
- Develop new policies and update current policies to ensure compliance and sound practices for new or existing employment laws.
- Identify process improvements for the team’s function and make recommendations, and incorporate updates to enterprise policies, processes, and procedures.
- Identify and escalate workforce-related risk that could negatively impact Thrivent and its reputation.
- Prepare, appropriately handle, and retain accurate and timely documentation of sensitive and confidential employee documents.
- Provide field-related support including assisting with the Financial Advisor termination process and reviewing and preparing cease and desist letters regarding post-engagement activities of current or former Financial Advisors.
- Maintain current knowledge and understanding of applicable state and federal laws and regulations.
- Provide strategic consultation, advice and support on enterprise organizational design, restructures, and reductions in force, including review of business cases and separation agreements.
- Maintain appropriate practices to comply with Thrivent’s ADA obligations, including non-discrimination and accommodation obligations.
- Review and evaluate reasonable accommodation requests through Thrivent’s ADA / Reasonable Accommodation Process.
- Engage in the interactive conversation process with employees to determine whether an effective or reasonable accommodation is available under the ADA, which will allow the employee to perform the essential functions of their role.
- Partner with employees, business leaders, and Human Resource Business Partners to ensure clear understanding of agreed upon accommodation, effectiveness and provide appropriate follow-up as necessary.
- Administer, track, and report on team driven data including, but not limited to, proposals, data report generation and analysis, and preparation of presentation materials, communications, and implementation plans.
- Establish and maintain trusted, key cross-functional relationships in Corporate Law, Compliance, Human Resources, Corporate Security, and with business leaders to resolve issues, and drive collaboration and coordination on projects, business initiatives and legal matters.
- Support responses to agency charges, litigation, audits, or other reviews by partnering with Employment Law and other key stakeholders as needed.
- Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
Describe below the audience this role will interact with and level of influence they will have on those roles.
- This job requires the ability to influence without direct authority and see an issue from multiple perspectives, work collaboratively with others, and have a good understanding of the business area leading to better decision making. This approach also ensures alignment between the action taken and the organization’s ability to achieve its goals.
- The nature of this work surrounds the resolution of highly sensitive and sometimes urgent workforce issues. This job requires strong organizational and prioritization skills to ensure the most critical work is completed in a timely manner while maintaining appropriate customer service level agreements. This often requires redirecting the customer to another resource for assistance or renegotiating deadlines.
QUALIFICATIONS & SKILLS:
Required:
- Bachelor’s degree in human resources, business, legal studies, analytics, public policy, or a related field; or equivalent work experience.
- Minimum 7+ years of experience in employee relations, ethics, compliance, human resources, generalist, or a related field.
- Experience supporting complex or sensitive workforce matters, compliance programs, and/or cross-functional business processes.
- Demonstrated knowledge in EEO, Unemployment, AAP, FMLA, Employment at Will, Severance Agreements, Discipline, Due Process, Employment Statutes, Regulations, Policies and Procedures and understanding of laws that pertain to employment law.
- Excellent relationship management skills and the ability to establish rapport and collaborate effectively, with the ability to influence decisionmakers across functions and levels to implement actions that result in the best outcome for Thrivent.
- Demonstrated ability to exercise sound judgment, handle sensitive information with professionalism and discretion, and maintain a high degree of service, confidentiality, diplomacy, tact, and business acumen.
- Strong attention to detail; analytical and critical thinking skills with the ability to leverage data to influence decisions, identify risks and improvement opportunities, and distill complex issues into actionable plans.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills with the ability to prioritize workload and multi-task in a fast-paced environment.
Preferred:
- Prior experience in financial services.
- Experience consulting on Conflicts of Interest and/or Business Gifts & Entertainment.
Pay Transparency
Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $126,204.00 - $170,745.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
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