Workplace Associate

The Challenge

Your Mission

• Staff the front desk during high-traffic periods, greeting employees, leaders, guests, and vendors while creating a welcoming office experience.
• Build strong relationships with executive assistants, corporate teams, team leaders, and key stakeholders to stay informed of workplace needs, travel schedules, events, and organizational changes.
• Partner with the Workplace Manager to plan and execute employee events, community engagement initiatives, and workplace communications.
• Manage internal communication channels, respond to employee inquiries, and contribute content for newsletters and workplace updates.
• Support day-to-day workplace operations in Munich, including office walkthroughs, maintaining common areas, stocking pantries, and ensuring workplace equipment and spaces are operating effectively.
• Coordinate with building management and external vendors to support facilities operations and maintain a positive workplace experience.
• Manage employee requests and workplace communications through JIRA, partnering with the GRE & Workplace team.
• Support the creation, documentation, maintenance, and continuous improvement of workplace systems and processes.
• Receive, sort, distribute, ship, and track mail and packages in accordance with company policies.
• Conduct office tours and serve as a knowledgeable resource for employees, guests, and visitors.
• Support workplace programming and employee engagement initiatives, including monthly office breakfasts and quarterly team events.
• Provide remote support for the Paris office across workplace operations, employee experience, facilities coordination, and local events.
• Travel to the Paris office on an occasional, as-needed basis to support major events, workplace projects, office relocations, or other business-critical initiatives.
• Partner with cross-functional teams to support larger company and marketing events when needed.
• Complete additional projects and responsibilities as assigned by your manager and GRE & Workplace leadership.

You Are

• Ability to communicate effectively in English, both verbally and in writing; a minimum C1 level is required. Most interactions at the office will be in English, as will all interactions with the rest of the Global Real Estate & Workplace team.
• A C1 level in German is also required. All interactions with vendors and the building’s property management team will be in German.
• Knowledgeable about business processes and professional office etiquette.
• Demonstrated interpersonal skills, with the ability to work effectively with all organizational levels.
• Strong communication skills, including verbal, written, presentation, and listening skills.
• Familiarity with and competence in Microsoft Suite, including Excel and PowerPoint.
• Familiarity with marketing and internal communications techniques, including experience putting together email newsletters and managing online communities.
• Familiarity with data entry regarding budgets, tracking supplies, and other forms of inventory.
• Familiarity with mail and package processes with different providers.
• Ability to maintain confidentiality and integrity.
• Has a proactive, can-do approach and is eager to learn and grow.
• Works well with little direction and has a strong sense of personal responsibility and integrity when it comes to doing a good job.
• Ability to work efficiently and effectively while maintaining attention to detail.
• Ability to collect and interpret information to be used to improve day-to-day work.
• Basic project management skills, such as managing multiple client requests and deadlines.
• Ability to reduce process errors and improve process results.
• Proficiency with Microsoft Suite, including Excel, Word, and Microsoft Project.
• Can-do, proactive attitude and eagerness to learn and grow.

Extra Awesome

• Experience in Workplace Operations, Facilities, Employee Experience, Hospitality, or Corporate Real Estate environments.
• Experience supporting a distributed and asynchronous workforce.
• Familiarity with JIRA or other ticketing and request management systems.
• Familiarity with modern workplace strategies, employee engagement programs, and workplace experience initiatives.
• French language skills are a plus, as this role will provide remote support to the Paris office.