Workplace Experience Specialist

What You'll Do:

• General People Operations Administration

  • Serve as the first point of contact for site-level personnel matters, escalating sensitive employee relations issues to central People/Legal as appropriate
  • Own new hire onboarding and offboarding logistics: paperwork collection, IT/equipment coordination, orientation, and exit processes
  • Support the People depatment with recordkeeping, HRIS data entry, and administration of leave, time-off, and performance review processes for the site
  • Help enforce compliance with company policy and applicable employment law at the site level, flagging risk to central People

  Office Operations & Administration

  • Run day-to-day office operations: supplies, mail, deliveries, visitor and guest management, and general office upkeep
  • Maintain office policies and procedures consistent with company-wide standards, escalating gaps or exceptions to central Operations/People teams
  • Own the site-level operating budget; track spend and flag variances
  • Serve as the primary point of contact for anything office-related for employees, visitors, and vendors at the site

  Facilities & Vendor Management

  • Manage facilities maintenance, and office moves or space changes at the site
  • Source, negotiate, and manage vendor relationships (cleaning, catering, supplies, etc.) and hold vendors accountable to service agreements
  • Track and approve vendor invoices in coordination with Finance
  • Act as building liaison, coordinating directly with property management on maintenance and lease-related matters

  Employee Experience & Culture

  • Own the day-to-day employee experience for the office, acting as a cultural ambassador who keeps the site connected to company mission and values
  • Identify opportunities to improve the workplace and bring forward ideas grounded in employee feedback
  • Partner with central People/Culture teams to localize company-wide engagement, recognition, and wellness programs for the site

  Event Support

  • Plan and execute in-office events, including team celebrations, offsites, happy hours, all-hands, client or business development events 
  • Support leadership and cross-functional teams with meeting and event logistics as needed

What You Bring:

• 7+ years of overall professional experience, including at least 3–4 years within the last 5 years in a role spanning office/workplace operations, administrative assistant or People operations administration
• Bachelor's degree preferred; equivalent practical experience considered
• Proven ability to operate independently as the sole administrative/operational presence at a site, with sound judgment on when to escalate
• Experience handling confidential and sensitive information (employee relations, compensation, personnel records) with discretion
• Strong vendor negotiation and budget management skills
• Excellent written and verbal communication skills; comfortable being the face of the company to employees, candidates, clients, and visitors
• Highly organized and proactive, able to manage shifting priorities across facilities, People, and event work simultaneously
• Proficiency with Microsoft Office/Google Workspace; familiarity with HRIS platforms a plus

Compensation: 

Our compensation package is a blend of base salary and equity options for eligible employees. The range for this role is $85,000 - $120,000. We consider a number of factors when presenting a final offer, including geography, internal equity and years of experience and expertise.  

Benefits 

• Generous PTO 
• 12 paid holidays 
• 401(k) 
• Medical, Dental, Vision insurance 
• Disability Insurance 
• Life Insurance 
• Equity tax advisory services 
• Supportive work culture