Workplace IT Engineer (f/m/x)

About lemon.markets 🍋

We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses, providing seamless access to capital markets. By empowering FinTechs, Banks and Wealth Managers to offer investment products, we help create financial well-being for their customers.

lemon.marlinkkets provides a Brokerage-as-a-Service platform for simple digital access to capital markets through a single API. Our API-first infrastructure makes launching an investment product customer-centric and compliant. We abstract all complexity for our partners through a well documented API, a self-service customer operations portal and operating in a clear regulatory framework, enabling partners to launch in weeks, not months.

We have experienced first-hand that brokerage infrastructure is broken. Building an investment product used to be highly expensive, challenging and cumbersome. We ease this pain by shielding our partners and their customers from the underlying complexity - and with that, we make investing seamlessly accessible to everyone. Because that’s exactly what we enjoy, going to places nobody else dares and solving hard problems. This not only creates tons of value when done right, but attracts the smartest minds - because outlier companies are built by exceptional people like you.

Your mission:

As a Workplace IT Engineer, you will have broad responsibility for ensuring employees at lemon.markets are set up and enabled for productivity and success. Your scope will range from onboarding and hardware lifecycle management to access management, internal support and workplace operations, helping create a smooth employee experience in a highly regulated environment. You will play a key role in making sure our teams have the right tools, access and hardware to do great work from day one.

Moreover, you will help define and operationalize our Workplace IT function by improving processes, documentation and service quality as we continue to scale.

You will:

• Own employee onboarding and offboarding together with People and hiring managers by provisioning devices, accounts and role-based access on time, so new joiners can be productive from day one and leavers are deprovisioned securely and reliably.

• Manage the full hardware lifecycle with employees, vendors and internal stakeholders, including ordering, enrollment, repairs, returns and inventory tracking, so lemon.markets maintains a reliable, compliant and audit-ready device estate.

• Operate and improve core workplace systems such as Google Workspace, Slack, Atlassian and device management tooling in collaboration with Engineering and business teams, so employees have secure, consistent access to the tools they need every day.

• Support employees across the company by troubleshooting day-to-day workplace IT issues and coordinating practical solutions with relevant partners and teams, so blockers are resolved quickly and people can stay focused on their work.

• Improve workplace IT processes with People, Compliance and Technology Foundations by documenting procedures, refining service desk workflows and simplifying repetitive tasks, so operations scale with less manual effort and better service quality.

• Collaborate with Compliance, ICT Risk and Technology Foundations to execute access management, device compliance, and workplace controls, so lemon.markets meets its regulatory obligations while maintaining a secure employee environment.

You will be succesfull in this role if:

• You have first hands-on experience in Workplace IT, Internal IT, IT Operations or a similar role, and you are excited to keep building your skills in a hands-on environment.

• You have hands-on experience with Apple/macOS device management tools such as Jamf, Kandji or JumpCloud, and you are comfortable working with managed devices, policies and day-to-day endpoint operations.

• You have experience supporting employee onboarding and offboarding, hardware provisioning and day-to-day IT support, and you care about creating a smooth and reliable employee experience from day one.

• You have administered tools such as Google Workspace, Slack and Atlassian, and you communicate clearly with employees and stakeholders to keep workplace systems running effectively.

• You understand the importance of access management, device compliance and structured operational processes in a regulated environment, and you bring a reliable, detail-oriented approach to operational work.

• You enjoy improving repetitive workflows and are excited to automate or simplify manual tasks with a curious, pragmatic mindset, while staying focused on solutions that are useful, secure and scalable.

• You are collaborative and service-minded. You work well with others and care about enabling teams to do their best work.

• You understand what working in a startup or a similar lean organisation is like. You are able to work with a small team in a lean environment, can move quickly and focus on what's truly important.

• You see yourself reflected in the skills above, or you see yourself growing into this path.

We're looking for people with passion, desire to learn and that are team players. You're encouraged to apply, even if your experience doesn't precisely match the job description. Your skills and passion will stand out, and set you apart, especially if your career has taken some extraordinary twists and turns.

How we take care of you:

• 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to lemon.markets.

• 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration.

• 🏢 Hybrid work setup: Because this role requires regular in-person collaboration in our Berlin office, we are currently only considering candidates based in Berlin. We offer flexibility for remote work, but the nature of this role requires a regular onsite presence in our Berlin office

• 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, plus a clear career development framework with frequent feedback conversations so you always know where you stand, and what to do to level up.

• 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding of new partners, growing our teams, and owning a strong discussion culture.

• 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited contracts, plus 50% off on Beatvest - our partner for financial education and investing.

• 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at a time, and up to 60 days per year in total.

As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply.

If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please apply.

You have any questions? Feel free to contact us via talent@lemon.markets