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Ann Arbor, Michigan, United States
Onsite
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
KLA's Global Workplace Services (GWS) team is passionate about advancing our business goals and company culture by building workplace environments that foster teamwork, innovation and productivity. GWS is responsible for site improvements to support business needs, promoting a secure work environment, regulation compliance, safety protocol implementation, emergency preparedness and risk mitigation.What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
The Sr. Workplace Operations Administrator provides coordination and administrative support to the Global Workplace Services organization. The role supports workplace operations through documentation management, workplace systems administration, supplier coordination, financial processing, reporting, and project support activities. Working under the direction of GWS Leadership and Facilities Managers, the position helps facilitate workplace services and operational processes across supported locations.
While the position works closely with workplace operations, service providers, and business stakeholders, it is an Individual Contributor Role. This position provides administrative, coordination, reporting, and systems support to the Global Workplace Services organization. The role does not include responsibility for personnel management, vendor contract ownership, operational decision-making, budget ownership, or direct management of facilities operations.
Essential Responsibilities:
Workplace Operations Support
Support the delivery of workplace services across assigned U.S. locations.
Assist with workplace requests, employee moves, onboarding activities, office changes, and workplace readiness efforts.
Facilitate communication between employees, business partners, landlords, service providers, and GWS leadership regarding workplace-related activities.
Track service requests and maintain records of workplace activities.
Coordinate follow-up activities and escalate unresolved issues to appropriate stakeholders.
Maintain workplace documentation, service records, and operational files.
Support a safe, efficient, and customer-focused workplace environment through timely communication and coordination.
Supplier Coordination and Administrative Support
Assist with coordination of Integrated Facilities Management (IFM) suppliers and workplace service providers.
Track work orders, preventive maintenance activities, and service requests within workplace management systems.
Prepare supplier performance reports, KPI summaries, and SLA tracking documentation for management review.
Coordinate vendor scheduling and site access activities.
Maintain supplier records, service matrices, and supporting documentation.
Escalate service concerns or performance issues to Facilities Managers or GWS leadership as appropriate.
Support documentation associated with supplier meetings, reviews, and operational discussions.
Workplace Technology and Data Administration
Maintain accurate workplace information within Integrated Workplace Management Systems (IWMS), CMMS platforms, and related workplace technologies.
Support data quality efforts through routine record maintenance and validation activities.
Assist with system testing, training coordination, user support, and documentation updates.
Generate recurring dashboards, reports, and metrics using established reporting processes.
Maintain standard operating procedures, user guides, and system documentation.
Support workplace technology adoption and process consistency initiatives.
Document user feedback and system enhancement requests for management review.
Financial and Administrative Support
Process and track purchase requisitions, purchase orders, invoices, and related documentation.
Maintain records associated with operating expenses, workplace services, and supplier agreements.
Support invoice reconciliation, payment tracking, and financial recordkeeping activities.
Maintain lease records, critical dates, and property-related documentation.
Provide administrative support for financial reporting and budget tracking activities.
Support office openings, closures, and workplace changes through coordination and documentation management.
Maintain organized records related to workplace contracts, expenditures, and service agreements.
Project and Program Support
Provide administrative and coordination support for workplace projects and operational initiatives.
Maintain project schedules, action-item logs, milestone tracking tools, and project documentation.
Coordinate communications among project managers, business stakeholders, landlords, suppliers, and service providers.
Support workplace programs including occupancy planning, furniture coordination, mail services, breakroom services, workplace experience initiatives, and employee onboarding activities.
Assist with business continuity planning activities and workplace readiness programs.
Maintain project records, status updates, and closeout documentation.
Escalate project risks or issues to project leaders as appropriate.
Process Improvement and Compliance Support
Support implementation of established GWS procedures, standards, and best practices.
Compile operational data and prepare information used in management reporting and decision-making.
Assist with process documentation, workflow updates, and continuous improvement initiatives.
Maintain documentation supporting audits, sustainability initiatives, emergency preparedness programs, and compliance reviews.
Support training and communication efforts related to workplace processes and systems.
Identify process improvement opportunities and communicate recommendations to management for evaluation.
Assist with maintaining consistency and accuracy of workplace operational records and documentation.
Preferred Qualifications
Experience with Integrated Workplace Management Systems (IWMS) and/or Computerized Maintenance Management Systems (CMMS) such as Nuvolo, Archibus, Corrigo, or similar platforms.
Experience supporting reporting, data management, business process documentation, or workplace technology initiatives.
Experience with lease administration support, invoice processing, purchase order tracking, and workplace operational reporting.
Familiarity with Integrated Facilities Management operating models and supplier service delivery processes.
Minimum Qualifications
Bachelors Degree or related work experience in lieu of a degree
Experience supporting workplace operations, facilities administration, office services, business operations, or related functions.
Experience using workplace management systems, service management platforms, or operational reporting tools.
Strong organizational, communication, customer service, and documentation management skills.
Experience supporting purchase order processing, invoice administration, operational reporting, or related administrative functions.
Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook, and Teams.
Ability to prioritize while following established procedures and processes.
Ability to work effectively with internal stakeholders, suppliers, and service providers.
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Total Rewards
Base Pay Range: $68,100.00 - $99,900.00 Annually
Primary Location: USA-MI-Ann Arbor-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
Equal Opportunity Statement
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.