## **About us**
We're solving AI's hardest problem: alignment.
Encord is the data layer for Physical AI and enterprise, serving as core infrastructure for 300+ of the world's leading AI teams, including Woven by Toyota, Hitachi, Skydio, AbbVie and Dyna, Walden and Agility Robotics. From autonomous vehicles and robotics to sports and healthcare, we're solving AI's hardest problem: turning complex, real-world data into production-ready intelligent systems.
We're a team of founders, scientists, quants, researchers, and former Olympians, who’ve helped build some of the most successful companies in Silicon Valley, and alumni of MIT, Stanford, UC Berkeley, Oxford, Cambridge, and Imperial. We’ve raised $110M from legendary technology investors, early backers of companies like Databricks, ElevenLabs and Vercel, and we’re growing at an extraordinary pace.
We're looking for exceptional people who want to help build a category-defining company, operating with high urgency and taking real ownership to help shape the future of AI.
## **The role**
We are looking for a driven Operations Associate to join our team. In this pivotal role within the Encord Operations Team, you will be instrumental in onboarding new team members and enhancing existing processes to help us achieve our collective goals. This is a unique opportunity to influence the People Operations function at a fast-growing global company while helping build outstanding employee experiences. Your contributions will play a crucial role in fostering a collaborative and efficient environment.
## **What you'll do**
- Oversee day-to-day office operations in our UK office, including scheduling, office management, and office supplies procurement to ensure a well-functioning and efficient workplace.
- Support the onboarding process, including ensuring new team members are set up on all our systems and processes are operational for success
- Organise and manage company events and socials, ensuring all logistics are handled smoothly and the events promote team cohesion and morale.
- Contribute to key HR initiatives and special projects as they arise and provide comprehensive operational assistance across the broader team.
## **Who we’re looking for**
- Highly organised, with the ability to manage multiple work priorities while delivering operations solutions at a high-growth pace.
- Ability to build positive working relationships with cross-functional teams in a company.
- Ability to problem-solve and come up with innovative solutions to problems.
## **Experience requirements**
- Proven background in leading and executing core, day-to-day office operations.
- Demonstrated track record of designing and establishing baseline systems (including onboarding procedures, relationships with new vendors, and handling compliance items) from the ground up to support rapid organizational scale.
- A strong ability to oversee multiple operational initiatives concurrently, such as: office moves, corporate gatherings, or event logistics, with exceptional attention to detail and clear, effective communication.
- Comfort with core operational systems (e.g., ticketing software, HRIS, or CRM platforms) and hands-on experience streamlining routine processes through automation (preferred but not required).
## **Why Encord**
- Competitive salary, commission, and meaningful equity in a high-growth startup
- Clear, accelerated growth opportunities as the company scales rapidly
- Strong in-person culture: 4 days/week
- Daily team lunches & dinners
- Annual learning & development budget
- Comprehensive health, dental, and vision coverage
- US employees: 18 paid vacation days plus US public holidays
- UK employees: 25 paid vacation days plus UK public holidays
- Frequent travel opportunities across the U.S., London, and Europe
- Bi-annual company offsites & monthly socials
## **Operating principles**
_ **High agency** _
You see something broken, you fix it or find the person who can. We celebrate the people who solve 90% of a problem before anyone asks.
_ **Build with care & urgency** _
We bear-hug the customer. Former founders and people from fast-moving, high-stakes environments thrive here.
_ **Self-aware & hungry** _
We stay warm, self-aware, and genuinely hungry. We elevate our peers, and ego doesn't last long.
_ **Invent in real time** _
We move toward the ambiguity. We’re pragmatic, resourceful, energized by the fact that there's no playbook.
**If you're looking to do the most meaningful work of your career alongside people who push you to be better, we'd love to meet you.**
Visa sponsorship is not available for this role.
