Workspace One/SCCM/Intune Principal Engineer – Enterprise Endpoint Management

We are seeking a Principal Primary on Workspace One /SCCM/Intune Engineer to join NTT DATA's India EPM practice leadership team. This principal-level role is a strategic technical authority responsible for shaping NTT DATA India's endpoint management service capabilities, leading complex high-value global client engagements, defining architectural standards, and driving EPM practice innovation. The Principal Engineer serves as the highest-level technical escalation point in India, contributes directly to EPM business development, and plays a key role in building the India EPM talent ecosystem.

 

Strategic Architecture & Technical Authority

• Platform Administration: Design, deploy, and maintain the Workspace ONE architecture (UEM, Access, Intelligence)
• Automation & Scripting: Reduce manual IT efforts by utilizing PowerShell, REST APIs, or Workspace ONE Intelligence for automated workflows and software distribution
• Define and govern NTT DATA India EPM's Workspace One/SCCM/Intune architectural standards, reference architectures, and technology roadmaps.
• Access & Identity: Integrate the platform with identity providers like Azure AD, Okta, or Active Directory for seamless single sign-on (SSO) and multi-factor authentication (MFA)
• Lead architectural design for complex, multi-tenant, and global endpoint management environments (50,000+ endpoints) from India.
• Provide expert-level guidance across the Microsoft Intune, SCCM, Autopilot, Entra ID, and Microsoft 365 endpoint ecosystem.
• Troubleshooting: Act as the escalation point (L2/L3) for enrollment, certificate, network (Tunnel/SEG), and application deployment issues
• Security & Compliance: Enforce security baselines, data encryption, compliance policies, and conditional access to protect corporate data
• Evaluate and position emerging technologies — Microsoft Intune Suite, Advanced Endpoint Analytics, AI-driven endpoint management — for client and practice adoption.
• Serve as the final technical escalation authority for critical incidents, complex architecture decisions, and platform crisis management in India.

Enterprise Program Leadership

• Lead strategic EPM transformation programs — SCCM-to-Intune migrations, Windows 11 global rollouts, and zero-trust endpoint adoption for large enterprise clients.
• Own delivery governance for marquee global accounts managed from India — executive steering, contractual performance, and risk management.
• Define and oversee enterprise patch management governance frameworks for compliance-critical environments (ISO 27001, HIPAA, SOX, PCI-DSS).
• Architect enterprise-scale Windows Autopilot and Modern Provisioning frameworks for global device refresh programs.
• Lead endpoint security posture improvement programs integrating Defender for Endpoint, Intune, and SIEM platforms.
• Perform account transition and take it to steady state.
• During the transition, work on current mode of operation, identified the gap/risk/issue.
• Should have strong documentation skill.

Innovation & Practice Development

• Drive EPM practice innovation from India — developing reusable IP, automation frameworks, accelerators, and differentiated service offerings.
• Lead development of NTT DATA India EPM tooling portfolio including reporting platforms, compliance automation, and managed service playbooks.
• Publish technical thought leadership content — white papers, reference architectures, and best practice frameworks for internal and client use.
• Represent NTT DATA India EPM capabilities at client briefings, Microsoft partner forums, and India technology events.
• Define and evolve the India EPM Job Description library, competency frameworks, and technical interview standards.

Mentorship & Capability Building

• Serve as technical mentor and coach for Grade 8–10 engineers across NTT DATA India EPM accounts.
• Lead EPM capability building programs — technical training, certification pathways, and skills assessment frameworks.
• Define engineering excellence standards, peer review processes, and quality assurance frameworks for India EPM deliverables.
• Partner with NTT DATA India talent acquisition and campus programs to build the EPM talent pipeline.

Business Development & Client Advisory

• Contribute to EPM business development — supporting RFP responses, solution design, and client presentations from India.
• Build and maintain strategic relationships with client IT Directors, delivery heads, and endpoint management leadership.
• Identify upsell and expansion opportunities within existing EPM accounts through solution advisory and innovation workshops.

• ITSM Tool: BMC Helix
• Workspace One/Microsoft SCCM/ConfigMgr — expert-level architecture, operations, and large-scale global delivery (15,000+ endpoints)
• Workspace One & Microsoft Intune — tenant architecture, advanced MDM/MAM, Autopilot at scale, co-management mastery
• Modern endpoint security — Defender for Endpoint, Zero Trust endpoint model, Conditional Access architecture
• Microsoft 365 + Entra ID ecosystem — holistic endpoint lifecycle within Microsoft cloud environment
• PowerShell + Graph API — enterprise-grade automation, platform tooling, and operational frameworks
• Power BI + SQL — executive-level endpoint analytics, compliance dashboards, and management reporting
• Enterprise program management — large-scale global delivery governance, executive communication, risk management
• Strong stakeholder management — onshore/offshore delivery model, global client advisory, cross-cultural communication

• Microsoft Certified: Endpoint Administrator (MD-102) — mandatory
• VCP-DW / Omnissa Digital Workspace certifications — mandatory
• Microsoft Certified: Azure Solutions Architect Expert or Cybersecurity Architect Expert
• Microsoft MVP or industry-recognised contribution in endpoint management domain
• Experience with AirWatch, Tanium, or BigFix, PatcMyPC as complementary platforms
• Prior India-based principal or practice lead experience in a global IT services organisation (TCS, Infosys, Wipro, HCL, NTT DATA, Cognizant, or equivalent)

• Bachelor's degree (B.E./B.Tech/MCA) from a recognised Indian university. Post-graduate qualification (M.Tech/MBA/MS) preferred. Relevant Microsoft certifications are expected at this level.