Worldwide Account Manager

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Company:

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City:

Mumbai

Scheduled Weekly Hours:

48

Worker Type:

Regular

Posting Start Date

28-Oct-2026

Posting Close Date:

3-Nov-2026

Job Family:

FXE-MEISA: Worldwide Account Manager

Position Summary:

What you will do : The Worldwide Account Manager will be responsible for representing the organization to current and potential customers, ensuring achievement of sales targets through effective execution of enterprise regional sales strategies. Additionally, tasked with developing and implementing account strategies, conducting sales calls, and managing pre-sales, post-sales, and competitive monitoring activities to drive business growth and maintain competitiveness in the market. The role will also be required to:

• Manage and grow strategic Healthcare & Life Sciences accounts across the region.
• Achieve revenue and growth targets through effective account planning and execution.
• Develop customer acquisition, retention, and expansion strategies.
• Conduct customer engagements, business reviews, presentations, and sales calls.
• Lead solution design, proposal development, and pricing discussions.
• Collaborate with operations, product, quality, customer experience, and global account teams to deliver integrated logistics solutions.
• Support onboarding and ensure successful implementation of new customer programs.
• Provide post-sales support and strategic account reviews to drive customer loyalty.
• Identify opportunities in temperature-controlled logistics, cold-chain transportation, clinical trial logistics, and other specialized healthcare supply chain solutions.
• Monitor market trends, customer requirements, and competitive activity to support business growth.
• Partner with regional and global stakeholders to support multinational customers across India, Middle East, and Africa.

 

You will be a great fit if you

a)     Minimum Education: MBA

• Minimum Experience :

·       10-15+ years of experience in Healthcare & Life Sciences logistics including B2B enterprise sales, strategic account management/ supply chain solutions.

·       Experience in selling cold chain and temperature controlled specialized healthcare solutions.

·       Proven success managing regional and multinational customer relationships.

·       Experience driving growth through consultative selling and strategic account development.

c)     Knowledge, Skills, and Abilities

·       Strong understanding of Healthcare & Life Sciences supply chains, including pharmaceutical, biotechnology, medical device, laboratory, and clinical research logistics.

·       Experience with temperature-controlled and non-temperature-controlled transportation solutions, cold-chain logistics, and specialized healthcare shipments.

·       Knowledge of clinical trial logistics, time-critical transportation, and high-value healthcare supply chain requirements.

·       Strong business development, account management, negotiation, and solution-selling capabilities.

·       Ability to develop customer-centric logistics solutions and commercial proposals.

·       Excellent presentation, communication, influencing, and stakeholder management skills.

·       Experience working with cross-functional teams and global account organizations.

·       Strong analytical and strategic planning capabilities.

·       Comfortable building relationships with senior customer stakeholders across local and international markets.

What you can expect

• Attractive remuneration package

• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional project

• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be

• Health & wellness, employee assistance, and rewards and recognition programs

• Special employee discounts on shipping, travel, and more  

• Exposure to leading Healthcare & Life Sciences customers and complex global supply chain solutions.

Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills

Master: Business Administration/Management (Required)

Sales: Direct Sales Experience