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West Des Moines, Iowa, United States
Onsite
Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Specialist
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Specialists are key leaders on the store floor, supporting the General Manager in delivering the most innovative and best quality products across all categories at a competitive price. In this role, you'll supervise the team, manage inventory, work with vendors, and ensure the department runs smoothly and looks its best every day.
If you are a motivated, organized leader who takes pride in a well-run store and loves delivering an exceptional customer experience, we'd love to have you on our team.
What You'll Do
No two days are exactly the same, but here's what you can expect:
Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one
Supervise and assign work for the evening and part-time crew and train new employees
Stock, rotate, and face product on shelves and review out-of-stocks, ad items, and back stock
Order merchandise as directed by the department head and control inventory
Monitor sales regularly and make sales suggestions and ideas to the General Manager
Meet with vendors to obtain point-of-purchase materials and other sales-enhancing items
Price items for displays and review price tags, updating signage as needed
Handle and resolve customer issues with care and professionalism
Unload trucks and ensure product is stocked in the appropriate area
Clean display cases and monitor maintenance of equipment and floors
Assume management duties in the absence of the Department Manager
Instruct, assign, and review the work of Cashiers and all Associates, maintaining standards and coordinating activities
Practice proper sanitation procedures and maintain a clean, organized work area at all times
Assist in other areas of the store as needed and take on special projects as assigned
Adhere to all Hy-Vee policies and store guidelines
Report to work when scheduled and on time
Your Skills
Follow written, verbal, or diagrammatic instructions with attention to detail
Perform arithmetic calculations involving fractions, decimals, and percentages
File, post, and organize materials; copy data accurately between records; and gather basic information through interviews
Guide and direct team members clearly and provide basic direction with confidence
Work effectively as part of a team in a fast-paced retail environment
Reporting Relationships
Accountable and Reports to: General Manager
Direct Reports: Cashiers; All Associates
Education and Experience
High school diploma or equivalent experience required
Six months or less of related work experience preferred
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-paced role in a retail store environment where you will be on your feet throughout your shift. You will have continuous exposure to noise, temperature extremes, and dampness, with frequent exposure to equipment movement hazards and cleaning chemicals or solvents, and occasional potential for electrical hazards. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
