True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.
Position Overview
The Zscaler Engineer will support the design, implementation, production deployment, and operational transition of a Zscaler Private Access (ZPA) environment as part of an enterprise identity and secure access modernization initiative. The role will focus on replacing legacy VPN and site-to-site tunnel access with a scalable, Zero Trust–aligned access architecture supporting a large, distributed population of external users and organizations. The initial environment is expected to support approximately 16,600 external users across roughly 1,600 independent agencies, with the architecture designed to accommodate future expansion to the internal workforce.
The engineer will be responsible for translating a validated proof-of-value architecture into a secure production environment, including ZPA tenant configuration, App Connector architecture, application segmentation, access policies, Client Connector and Browser Access strategies, DNS design, identity integration, logging, migration planning, documentation, and knowledge transfer. The position will work closely with cybersecurity, identity, networking, application, helpdesk, and agency stakeholders throughout implementation and rollout.
Job Responsibilities
- Design and implement enterprise Zscaler Private Access (ZPA) architectures, including App Connector placement, redundancy, capacity planning, application segments, access policies, and naming standards.
- Configure and harden the ZPA tenant using least-privilege administrative roles, appropriate administrator authentication requirements, and secure platform configuration standards.
- Develop and implement Zscaler Client Connector configurations that can coexist with third-party agency VPN clients without disrupting access to agency-owned resources.
- Design and support both Client Connector and ZPA Browser Access solutions, selecting the appropriate access method based on user population, application requirements, and endpoint management capabilities.
- Engineer DNS and application access configurations, including internal FQDN design, connector-side DNS resolution, application segmentation, and controls that prevent external agencies from receiving direct access to internal DNS infrastructure.
- Validate end-to-end brokered application connectivity from external endpoints through Zscaler and the enterprise data center to protected applications, including performance, latency, connectivity, and transaction testing.
- Integrate ZPA with enterprise identity services, including SAML federation with Okta and identity/group mappings used to enforce access policies.
- Configure Zscaler Log Streaming Service (LSS) and integrate ZPA activity and security logging with Rapid7 InsightIDR or comparable SIEM/security monitoring platforms.
- Develop repeatable migration procedures for onboarding organizations and applications, including application publishing, identity/group mapping, legacy VPN or tunnel cutover, validation, rollback, and decommissioning activities.
- Produce detailed as-built documentation covering the production ZPA tenant, App Connectors, application segments, policies, security hardening, and supporting configurations.
- Develop operational runbooks and troubleshooting procedures for administrators, helpdesk personnel, technical agency contacts, and other support teams.
- Provide technical guidance and knowledge transfer to internal engineering and security teams, including train-the-trainer sessions and post-deployment hypercare support.
Job Qualifications
We’re actively searching for talented and expereinced professionals who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy:
- Competitive salary, paid twice per month
- Best in class medical coverage
- 100% of medical premiums covered by True Zero
- Company wide new business incentive programs
- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO starting + 11 Paid Holidays Annually
- 401k Program with 100% company match on the first 4%
- Monthly reimbursement of Cell Phone and Home Internet costs
- Paternity/Maternity Leave
- Investment in training and certifications to broaden and deepen your technical skills
