Account Director, Wellness
Position Summary:
The Account Executive, Wellness will be responsible for growing Catalent’s Consumer Healthcare business in their assigned region within the United States and Canada. Primary focus will be to develop and execute an account plan for strategic management of existing account base, as assigned, and continued growth in the nutritional dietary supplement industry, providing our customers with solutions and ultimately growing Catalent’s portfolio of business. The Account Executive, Wellness role is ideally filled by a high energy, team player who is not afraid to roll up his or her sleeves, who thrives in a fast moving, lean, and entrepreneurial environment.
This is a field-based, remote role with travel required for business development related activities.
The Role:
- Account Management:
- Customer Relationships: Manage business relationships with assigned customers, including pricing, contract extensions/amendments, forecasting, periodic business review meetings, and addressing customer service-related issues.
- Account Planning: Set account objectives and establish plans to achieve results. Ensure alignment with Catalent’s Standards of Business Conduct.
- Engage daily in activities that drive meeting or exceeding financial targets.
- Internal Coordination:
- Cross-Functional Collaboration: Work with internal teams across Catalent (Customer Service, Commercial Operations, Marketing, Legal, Finance, Project Management) to maintain effective communication with key internal stakeholders to ensure all account management activities are conducted in a coordinated, team-based fashion. Collaborate with other selling teams within Catalent to actively engage in cross-selling opportunities.
- Internal Meetings: Plan and participate in regular internal business review meetings to present strategic plans and progress within the assigned territory.
- Opportunity Management:
- Sales Funnel Development: Develop and build the funnel to drive new business through prospecting, outreach, relationship building, and qualifying leads, captured in Salesforce with specific actions leading to successful closures.
- Sales Process Management: Manage opportunities from start to finish, including tracking in Salesforce, defining scope, creating pricing strategies, handling customer credit, confirming confidentiality agreements, negotiating, and closing deals. Ensure thorough and timely handoff to internal project managers and product development teams.
- Customer Interaction:
- Consultative Approach: Employ a consultative approach with regular meetings for capabilities reviews, site visits, business updates, and innovation discussions. Prepare well for calls/visits with a clear agenda and meeting outcome goals. Must be natural and curious in front of customers to understand client needs and develop tailored, innovative solutions.
- Communication and Presentations: Develop and deliver customer-facing presentations, leveraging existing resources to create a unique value proposition. Use formal and informal communication methods to assure a detail-oriented approach to follow up with rapid response and follow through to customer inquiries, opportunities, and issues.
- Market and Competitive Analysis:
- Market Intelligence: Gather and analyze competitive intelligence through trade shows, articles, newsletters, and customer feedback. Stay informed about market trends and new launches in collaboration with Catalent’s Marketing Team.
- Competitive Positioning: Use gathered intelligence to inform and enhance Catalent’s competitive positioning in the industry.
- Administrative Responsibilities:
- Compliance and Reporting: Adhere to corporate responsibilities by staying current with internal training, tracking opportunities, submitting expense reports, managing time off, and complying with travel and gift policies. Ensure confidentiality and ethics standards are met.
- Goal Setting and Career Development: Engage in annual goal setting, track progress, and drive career development activities with your director. Pursue continuous learning through feedback, mentorship, and professional development opportunities.
- Travel:
- Travel Requirements: Travel 25-50% to Catalent sites, customer sites, tradeshows, and industry events. A passport is required.
- Additional Duties:
- Other tasks and duties as assigned.
The Candidate:
- A BS/BA degree is required.
- Minimum 5 years in a business development role, with relevant experience in the outsourcing market (CMO, CRO, CSO) preferably in the nutritional dietary supplement space.
- Excellent oral and written communication and presentation skills required.
- Proven ability to organize and plan work, manage travel, and balance multiple priorities effectively required.
- Ability to work effectively as a member of cross-functional teams required.
- Strong computer skills required, including Microsoft Word, Excel, and PowerPoint.
- Experience using Salesforce or similar customer relationship management tools preferred.
- Must be willing and able to travel up to 50% to visit clients, attend tradeshows, participate in training, as well as meet with clients in Catalent's manufacturing facilities.
- This position required to work from home is not eligible for relocation assistance.
Pay:
The annual pay range for this position in New Jersey is $91,500-$132,000
The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states.
Why You Should Join Catalent:
- Join a high growth and fast paced organization with a people focused culture
- Global exposure, defined career path and annual performance review and feedback process
- Competitive Medical, Dental, Vision, Life Insurance, and 401K
- 19 days PTO & 8 paid holidays
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.
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