Account Supervisor, Peppercomm

Peppercomm, a Ruder Finn company, is an award-winning, strategic, integrated communications and marketing agency headquartered in New York City. With 30 years of expertise serving blue chip and breakout clients, the firm has made a science of communication, combining wit and wisdom with proven public relations discipline and innovative offerings to break through, build deeper connections and ensure our clients' success. Peppercomm has received numerous accolades throughout its history, being named one of the top 10 Crain's Best Places to Work in NYC, the PRNews Agency Elite 100 and PR Daily's Top Agencies, as well as recent campaign award recognitions from the PR Daily Awards (thought leadership communications), Provoke SABRE Awards (Integrated Campaign), PRNews Platinum PR Awards (Media Relations), and the Bulldog PR Awards (Media Relations), among others. For more information visit www.peppercomm.com.

We are seeking an Account Supervisor (AS) to support a portfolio of “corpsumer” clients, brands that require both strong corporate communications counsel and engaging consumer storytelling. This individual will play a key role in day-to-day client management, oversee integrated account programs, and help develop communications strategies that strengthen corporate reputation while increasing brand awareness and consumer relevance.

The ideal candidate is data- and insights-driven, news-obsessed, culturally curious, and entrepreneurial. They should understand how corporate reputation, executive visibility, thought leadership, consumer engagement, and earned media work together to support a brand’s broader business objectives.

Responsibilities

Client and Account Management

• Serve as a day-to-day client contact, building trusted relationships and providing counsel across corporate and consumer communications
• Oversee account activities and junior team members, ensuring projects, deliverables, budgets, and timelines remain on track
• Develop a strong understanding of each client’s business, industry, audiences, competitors, and reputation priorities
• Translate business and communications objectives into integrated programs that engage consumers, employees, business stakeholders, and the media
• Identify opportunities to strengthen client relationships by anticipating needs and recommending thoughtful ideas and solutions
• Contribute strategic and creative thinking to client meetings, brainstorms, new business presentations, and internal initiatives

Corporate and Consumer Communications

• Help develop communications strategies that connect corporate narratives with compelling, culturally relevant consumer stories
• Support corporate reputation, executive visibility, thought leadership, brand positioning, product and service communications, and issues preparedness
• Identify opportunities for clients to participate credibly in conversations related to business, culture, consumer behavior, and industry trends
• Draft and edit high-quality materials, including messaging, communications plans, press releases, media pitches, executive talking points, bylines, social content, award entries, white papers, and presentations
• Collaborate with digital, social, creative, and analytics teams to deliver integrated programs across multiple channels
• Use research, cultural insights, and performance data to shape recommendations and strengthen program results

Media and Influencer Relations

• Develop and execute earned media strategies spanning business, consumer, lifestyle, trade, and top-tier national outlets
• Build compelling stories using client news, executive perspectives, original research, consumer insights, and cultural trends
• Conduct proactive media outreach to secure corporate, feature, thought leadership, and consumer-focused coverage
• Build and maintain relationships with relevant journalists, editors, producers, and other media contacts
• Monitor the news cycle and cultural landscape to identify timely media opportunities, emerging issues, and potential newsjacking moments
• Support the integration of influencers and creators into communications programs when appropriate for the client’s brand and objectives

Requirements

• 4+ years of agency or in-house public relations or communications experience, including work with corporate and consumer-facing brands
• Experience supporting integrated programs that combine corporate reputation, brand storytelling, executive visibility, and earned media
• Established relationships with business, consumer, lifestyle, trade, or top-tier media
• Demonstrated ability to manage day-to-day client communications and multiple account workstreams
• Strong writing and editing skills across corporate, consumer, and executive communications materials
• Strong strategic thinking, cultural awareness, and an understanding of how communications support business and reputation goals
• Experience using media relations and monitoring platforms such as Muck Rack and Cision
• Ability to manage multiple deadlines, priorities, and accounts in a fast-paced agency environment
• A proactive, collaborative, and solutions-oriented mindset, along with a great sense of humor

Benefits and More

• You will receive a competitive base salary and bonus opportunity
• You will also be able to enroll in our Health, Dental, Vision, company paid Life Insurance, Flexible Spending Account, as well as 401k (match) plan.
• Monthly allowance for cell phone, office equipment, etc.
• Generous PTO policy with paid maternity/paternity leave
• Transit benefits
• Professional learning and development opportunities
• Workplace flexibility
• On-site and off-site social gatherings

The anticipated salary range for this position, at the time of posting, is $75,000-$95,000. The salary of the applicant selected for this role will be based on a variety of factors, including but not limited to, education, internal equity, geography, relevant years of experience, certifications, skills, abilities of the selected applicant, and other job-related qualifications. In addition, a range of medical, dental, vision, disability, 401(k) matching, paid time off, and/or other benefits also are available by the company.

Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Ruder Finn will not tolerate discrimination or harassment based on any of these characteristics. Ruder Finn believes that diversity and inclusion among our employees is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.