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Sydney, New South Wales, Australia
Hybrid
Shape the future of Australia's largest branch network
Solve complex problems through location intelligence
Turn customer insights into real-world outcomes
The Branch Strategy Stream sits at the centre of some of CommBank's most important decisions about our physical network. We use customer, operational, workforce and geographic data to help determine where branches are located, how they're designed, how they're staffed, and how they evolve to meet changing customer needs.
Working closely with senior leaders across Customer Service Network (CSN), we provide the insights that shape branch footprint strategy, network planning, workforce decisions and investment priorities. Our work influences how millions of customers access banking services across Australia, while balancing commercial outcomes, operational effectiveness and community needs.
Within the Retail Advanced Analytics & Data (RAAD) team, you'll join a group of analysts, strategists and problem solvers who are passionate about turning complex data into practical decisions. We combine deep analytical capability with strong business partnership to solve problems that have real impact for customers, colleagues and communities.
As an Advanced Analytics Manager, you'll help shape the future of CommBank's branch network. Using customer, operational and geographic data, you'll develop insights, models and analytical products that inform decisions about branch locations, service design, workforce planning and network investment. You'll work across strategic initiatives and emerging business challenges, partnering with stakeholders to frame problems, identify opportunities and deliver evidence-based recommendations.
Whether you're assessing customer usage patterns, modelling branch performance, analysing demographic trends or exploring new geospatial opportunities, your work will directly influence decisions that impact customers and communities across Australia. Your impact and contribution will include, though not limited to:
We're looking for a commercially minded analytics professional who is equally comfortable working with complex data, influencing stakeholders and solving strategic business problems. You'll combine strong technical capability with curiosity, critical thinking and a passion for turning insights into outcomes. To this role, the ideal applicant will bring:
At CommBank, you'll be part of a team that uses data, analytics and technology to solve meaningful problems for customers and communities. In this role, your work will influence how we design, invest in and evolve one of Australia's largest branch networks, helping ensure customers can access the services they need where and when they need them.
You'll join a collaborative analytics community that values curiosity, continuous learning and innovation, with access to leading tools, experienced practitioners and opportunities to grow your career. Whether you're building new capabilities, solving complex business challenges or shaping strategic decisions, you'll be empowered to make a genuine impact.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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