Adventureland Park - Rides Supervisor

Supervisory Duties: 

• Supervise the daily operations of the Rides team and any other assigned departments 

• Lead by example, attitude, and as a representation of Adventureland core values 

• Act as an approachable mentor and coach to all assigned Host 

• Become knowledgeable of performing the essential duties of all rides positions and backfill these positions when needed 

• Participate in all aspects of supervision of assigned hosts, including hiring, orientation, training, performance coaching, and discipline. 

• Ensure that all required meal and other breaks are being given in accordance with Iowa law 

• Assist with team scheduling and timekeeping activities 

Departmental Duties: 

• Maintains a vast knowledge of a group of rides in a designated zone of the park and be able to step in at an attraction when necessary  

• Ensures that attractions open and close at the proper times established by the operational needs of the day 

• Provides direct support to other rides Host by making rounds throughout the park to check on their needs 

• Manages guest feedback and escalates complaints or issues to the proper authorities, when appropriate 

• Provides coverage so that Host may take bathroom breaks 

• Enforces Park policies, ride restrictions and ride recommendations 

• Ensures safe operation of the ride by always adhering to standard operating procedures and established trainings 

• Maintains a sense of calmness and professionalism during tense, escalated or emergency situations 

• Reports ride related issues and failures to management promptly 

• Maintains constant vigilance to proactively identify potential hazards and informs park leadership of any concerns 

• Promptly notifies the security team or the park operator of Host and guest injuries or emergencies 

• All other duties assigned by leadership 

Education & Experience:  

• There is no minimum education requirement.  

• 1+ years of previous supervisory experience desired 

• 1+ season of work experience in the Rides Department is required. Previous ride operation experience from other Amusement/Theme Park employers will also be considered. 

• All Rides Host must go through the International Ride Operator Certification (iROC) course as a part of the training. Successful course completion is required for this position. There is no cost to the Host for the course. 

Languages:  Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus. 

Requirements: 

• Must be at least 18 years of age to comply with Iowa Child Labor Laws 

• Ability to work flexible schedule, including evenings, weekends, and holidays 

• Ability to comply with all uniform policies 

• Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation 

• Must demonstrate a willingness to learn and ability to follow instructions 

• Must be guest-focused and also work well with other Host and supervisors 

Physical Requirements: 

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time 

• Ability to reach above shoulders throughout the workday 

• Ability to remain on feet for majority of the workday 

• Ability to climb or descend stairs for some coasters, rides, and attractions 

• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more 

• Ability to see details of objects that are more than a few feet away 

Working Conditions: 

• Frequent interaction a variety of motorized and chain-driven rides and attractions 

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions 

• Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments 

Adventureland Perks & Benefits:  

• Flexible schedule     

• Ability to cross-train and learn unique skills across various departments     

• Free admission to Adventureland Theme Park/Waterpark and select parks on your days off     

• Invitations to exclusive company-sponsored host events throughout the season     
        

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland . Apply today!     

Do not miss the chance to spark your career now!