Advertising Account Manager - Retail Media

Accountabilities:

• Manage a portfolio of enterprise and strategic client accounts, overseeing the strategy, planning, execution, and optimization of digital and retail media campaigns.
• Translate client objectives into actionable advertising strategies designed to improve performance and deliver measurable business outcomes.
• Set up, monitor, and optimize campaigns across major digital advertising and retail media platforms, managing budgets, bids, creatives, and performance.
• Use platform expertise and available tools to optimize client programs and maximize campaign effectiveness.
• Build trusted relationships with client stakeholders and decision-makers by providing regular reporting, performance insights, and recommendations for growth and improvement.
• Create, present, and execute media strategies tailored to clients across different industries and product categories.
• Partner with Client Success Managers, Technical Account Managers, Product teams, and other internal stakeholders to deliver integrated, high-impact media programs.
• Monitor digital marketing and retail media trends, advertising formats, platform developments, and industry best practices.
• Educate clients on platform changes, emerging opportunities, and effective retail media and digital advertising practices.
• Leverage AI, data, and automation to streamline workflows, accelerate analysis, improve decision-making, and scale client impact while maintaining appropriate quality and compliance standards.

Requirements:

• 2+ years of progressive experience in digital marketing, media buying, or ecommerce advertising.
• Proven experience developing and executing strategic advertising plans with measurable improvements in client performance.
• At least 1 year of hands-on experience managing advertising campaigns across major platforms such as Amazon Advertising, Google Ads, Meta Ads, and Walmart Connect for multiple clients.
• Strong analytical and problem-solving abilities, with the capacity to use performance data to inform campaign and client strategies.
• Demonstrated ability to generate actionable insights related to campaign performance, channel health, market trends, and growth opportunities.
• Exceptional communication and presentation skills, with the ability to influence clients, senior stakeholders, and cross-functional teams.
• Experience managing advertising budgets and forecasts and making data-driven decisions to maximize efficiency and achieve performance targets.
• Strong collaboration and project management skills, with the ability to work effectively across large teams in a fast-paced environment.
• Strong AI fluency, including experience using AI tools to improve productivity, analysis, automation, documentation, communication, or workflow efficiency.
• A bachelor's degree in business, marketing, communications, or a related field is preferred.
• Agency experience and experience working in an agency or SaaS environment are strongly preferred.
• 3+ years of experience in digital marketing, media buying, or ecommerce advertising is preferred.
• Familiarity with ecommerce platforms, digital merchandising, and attribution models is an advantage.
• Ability to travel up to 10%.

Benefits:

• Base salary range of $65,000–$88,000 USD per year across U.S. locations, with final compensation based on factors including location, skills, qualifications, and experience.
• Discretionary bonus of 10% of annual base salary.
• Comprehensive medical, dental, and vision coverage with company HSA contributions beginning on Day 1.
• 6% 401(k) company match.
• 20 days of PTO, 9 company-paid holidays, 2 paid floating holidays, 7 paid sick days, 2 wellness days, and 1 paid volunteer day.
• PTO increases to 22 days after 3 years of service and 25 days after 5 years.
• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.
• Accident, critical illness, and hospital indemnity insurance.
• Pet insurance, legal assistance, and identity theft insurance.
• Life insurance equal to 2x annual salary.
• Access to the Calm app and Employee Assistance Program.
• $65/month remote work stipend for internet expenses.
• Tuition assistance and career development opportunities.
• Culture and team-building activities.
• Charitable contribution matching of up to $250 per year.
• Remote-first working environment supporting work-life balance.