Want to know if this job is worth applying to?
Kinshasa, Kinshasa, République démocratique du Congo
Onsite
Not Available
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
As Agent Operations Lead, you'll be responsible for growing and managing our agent network in the Democratic Republic of Congo as we rapidly scale our business there. You will build and manage agent operations teams that will be in charge of growing and successfully managing our agent network.
Role purpose: Own the operational health and performance of the country’s agent network, ensuring agents are active, liquid, compliant, productive, appropriately distributed, and able to provide a consistently strong customer experience.
In this role, you'll:
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
