Istanbul (VADI ISTANBUL PARK), Türkiye
Hybrid
Build the Next Generation of AI Agents for Wholesale Banking
At ING Wholesale Banking, we're applying Agentic AI to one of the most complex challenges in financial services: KYC (Know Your Customer).
As part of ING Analytics Wholesale Banking, you'll build intelligent systems that extract information, assess completeness, resolve entities, and support risk-based decision-making while meeting the governance and compliance standards required in global banking.
The Challenge
This role combines Agentic AI, machine learning, entity resolution, and graph analytics to solve complex KYC challenges for ING's corporate and institutional banking clients.
You'll work within a cross-functional squad to design, develop, validate, and deploy scalable AI solutions that support KYC processes across ING's international operations. Unlike many AI roles focused on generic automation, you'll work on high-impact problems where accuracy, auditability, and trust are critical.
Work Model
At ING Hubs Türkiye, flexibility is more than a benefit — it's part of how we work.
Our hybrid working model is designed to balance collaboration, innovation, and personal flexibility. Team members typically come together in our Vadistanbul office for two days per week during three weeks of the month, while one week each month is fully remote.
We also offer additional flexibility during August, allowing colleagues to work remotely throughout the month.
As part of a globally distributed organization, you'll collaborate with colleagues across multiple ING locations while contributing to large-scale AI initiatives that create impact across the bank.
What You'll Build
You will contribute to:
About You
We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.
You likely bring:
Experience in Wholesale Banking, KYC, AML, financial crime, model governance, or regulated industries will be considered an advantage.
Where This Role Can Take You
This role offers an opportunity to deepen expertise in:
You'll work on one of ING's most strategic AI capabilities while contributing to solutions used across multiple countries and business domains.
Equal Opportunity
Don't meet every single requirement? Don't let that hold you back. Studies show many talented professionals hesitate to apply unless they meet every qualification. If you're excited about this role and believe you can make an impact, we'd love to hear from you.
What We Offer at ING Hubs Türkiye
At ING Hubs Türkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding.
Be Yourself, Be an ING'er
How to Apply
Click the application button on our careers page and submit your application through Workday.
About ING
With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.
Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues?
Then there is no better place to invest your talents than at ING.
Join us. Apply today.
About ING Hubs
Following ING's strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.
Present in Poland, Romania, Slovakia, the Philippines, Türkiye and Spain, ING Hubs employ more than 13,000 professionals in domains such as software development, data management, operations and non-financial risk.
Discover ING Hubs Türkiye
ING Hubs Türkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
We value strong work ethics, knowledge sharing and flexibility in our way of working – it is both our promise to you and what we look for in new colleagues.
Let's meet!
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