AI & Automation Delivery Lead

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity

We’re hiring an AI & Automation Delivery Lead to help our Generative AI and Automation Centre of Excellence (COE) deliver high‑impact AI and automation solutions from idea to scaled adoption. If you enjoy leading cross‑functional teams, bringing structure to complex work, and driving meaningful change, this role offers the chance to influence how technology improves health outcomes for Canadians—while working in a collaborative environment that values balance and growth.

For decades, we’ve invested in our own technology and partnered with governments and businesses to deliver on our purpose as a “Leading Health Solutions Partner.” That innovation depends on strong delivery—people who can turn vision into reality and consistently deliver value.

Your day-to-day

Delivery Leads bridge strategy, technology, and the business—coordinating teams to move AI and automation use cases through discovery, pilot, production, and scaled adoption. This role is ideal for a delivery leader who is technically conversant in modern AI and automation approaches (including agent-based systems) and can translate those capabilities into structured, enterprise-ready outcomes. In this role, you will:

• Own end-to-end delivery plans (scope, schedule, budget, risks, dependencies) for AI/automation initiatives.

• Align stakeholders on goals, success measures, and capability requirements.

• Lead cross-functional teams (product, engineering, data, security, privacy, and business) to deliver agreed milestones.

• Ensure AI and automation solutions—including agent-driven workflows—are operationalized, monitored, and scaled effectively

• Coordinate across teams to ensure readiness for deployment, including governance and integration requirements for AI-driven solutions

• Continuously improve delivery practices, templates, and ways of working within the COE.

• Provide clear reporting to leadership, proactively escalating issues and recommending options.

At the core, we’re a team of passionate technology experts focused exclusively on innovative AI and automation solutions. We enable Medavie to drive progress in health care—always in support of our mission to improve the well‑being of all Canadians.

What you need to succeed

We’re looking for someone who can manage the delivery of AI and Automation solutions from inception through the full lifecycle—adapting to different levels of maturity while consistently delivering value on schedule and within budget.

• Proven success delivering digital products/projects/programs with varying levels of complexity, funding, and stakeholder impact, including AI solutions such as automation-driven or agent-based use cases.

• Experience leading multiple parallel initiatives that include AI and/or automation, with strong technical and delivery focus.

• Ability to work effectively alongside engineering teams building AI and agent-based systems, with a strong understanding of delivery dependencies, scaling considerations, and operational risks.

• Ability to coordinate internal and external resources across multiple functional areas.

• Exceptional communication skills and high emotional intelligence; able to adapt style for technical, operational, and executive audiences.

• Comfortable reporting outcomes, benefits, and risks at multiple leadership levels; able to escalate issues appropriately.

• 8+ years in digital product delivery and/or progressive project management, including 5+ years partnering directly with senior leaders.

• Strong industry and business acumen.

• University degree (or equivalent). Project Management certification (e.g., PMP) is an asset.

• Working knowledge of delivery tools (e.g., Clarity, Jira, Microsoft 365).

• Working knowledge of agentic/automation platforms such as Microsoft Power Platform (including Copilot, Power Automate) and AWS Bedrock, SageMaker.

Security clearance requirement: In support of our contract with the Federal Government, this role requires Reliability Status Clearance (Enhanced Level B), including fingerprinting, a criminal record check, and a credit check. You must have resided in Canada for at least 5 years and hold Permanent Resident or Canadian Citizenship status.

What’s in it for you

You’ll help translate AI and automation strategy into execution—delivering initiatives on time and within scope, aligned to business value, and meeting enterprise standards for risk, privacy, security, and Responsible AI.

What makes us a different kind of employer? You’ll have exposure across the organization and the opportunity to collaborate toward shared goals. We offer:

• A diverse team of colleagues with multiple fields of expertise.

• A stimulating and flexible working environment.

• Bonus programs.

• Employee and employer matching pension program.

• Comprehensive health and dental plan (100% employer paid), effective on your first day.

• Strong emphasis on work-life balance, including wellness benefits, health resources, and fitness discounts.

• An organization that encourages personal learning and growth.

• Opportunities to support charitable causes and give back to the community.

Pay Range: $74,000 - $100,000 (CAD)

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This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.