Job Description

It’s about putting our best to the test.

Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality applications excite you? If so, being an AI Automation Engineer II with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As an AI Automation Engineer II, you believe in the power of AI. You’ll play an important role in the development, design, and deployment of AI solutions to ensure the quality and stability in our systems and workflows. You’ll use your strong problem-solving skills to ensure that the technology is performing optimally and meets our high standards. You are not afraid to ask the question "why,” and you thrive in a collaborative environment. More than that, this role is about constant improvement, all with integrity, caring, and excellence at top of mind.

What you’ll do:

• Design and deploy AI automation solutions across multiple interrelated systems
• Develop reusable prompts, workflows, copilots, and intelligent process automations
• Troubleshoot and resolve AI performance, integration, and automation issues
• Improve automation coverage and operational efficiency through AI technologies
• Collaborate with stakeholders to define AI use cases and success metrics
• Participate in governance and risk reviews for AI solutions
• Experience optimizing token usage and tracking LLM API costs
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in a technical field or equivalent experience
• 3+ years of AI, automation, software engineering, or related experience
• Experience with Python and AI orchestration frameworks
• Solid understanding of SQL and NoSQL databases for data extraction and storage
• Experience integrating APIs, databases, and enterprise platforms
• Knowledge of responsible AI and model evaluation practices
• Familiarity with vector embeddings and Vector Databases (e.g., Pinecone, Weaviate, Milvus)
• Hands-on experience with LangChain, LlamaIndex, or similar LLM orchestration tools
• Proven ability to design and implement Retrieval-Augmented Generation (RAG) pipelines
• Knowledge of ML concepts and understanding

Additional Preferred Skills:

• Experience with Azure AI Foundry, Power Platform, vector databases, and cloud services

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.