AI Foundry - Manager - Bangalore

Industry/Sector

Insurance

Specialism

Microsoft

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an AI Foundry Manager, you will lead and manage client engagements within our Technology Consulting practice, focusing on Microsoft Dynamics CRM solutions. You will be at the forefront of delivering innovative solutions to our clients in the Financial Services industry, specifically within the Insurance sector. Your role will involve guiding teams to develop and implement CRM strategies that enhance client relationships and drive business growth.

As a Manager, you will leverage your leadership skills to mentor and develop junior staff, confirming that projects are executed with precision and meet client expectations. You will be responsible for strategic planning, managing client accounts, and fostering a culture of continuous improvement and innovation. Your ability to navigate complex challenges and deliver quality solutions will be crucial in maintaining our firm's standards and contributing to our broader business strategies.

In this role at PwC Acceleration Center India, you will have the opportunity to work with a diverse team of professionals, embracing technology and innovation to deliver exceptional client service. Your contributions will be vital in identifying opportunities that align with our firm's purpose and values, ultimately enhancing our service delivery and client satisfaction.

Responsibilities

-Design and implement solutions for Microsoft Dynamics CRM applications

- Collaborate with clients to gather requirements and deliver tailored solutions

- Conduct system testing and validation to maintain functionality

- Provide training and support to end-users for impactful system use

- Maintain documentation of system configurations and updates

- Troubleshoot and resolve issues related to CRM applications

- Stay updated on new features and enhancements in Microsoft Dynamics CRM

- Support project management efforts to maintain successful implementation

What You Must Have

- At least a Bachelor's degree
- At least 9 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Demonstrating proficiency in Microsoft Dynamics CRM architecture
- Excelling in CRM project management and customer journey analysis
- Utilizing CRM analytics for strategic business insights
- Implementing Microsoft Power Apps to enhance operational efficiency
- Leading CRM implementations in the financial services sector
- Coaching teams to embrace change and innovation
- Analyzing business processes to drive service excellence

-Azure Foundry

-Azure AI Services 

-Python,  LangChain, LangGraph

-Knowledge of Agentic AI - RAG, MCP 

Travel Requirements

Not Specified

Job Posting End Date