Job Description
The Analyst, Cybersecurity Change & Program Management provides hands-on execution, coordination and analytical support for AirAsia’s cybersecurity change and transformation initiatives. Reporting to the Senior Manager, Cybersecurity Change & Program Management, this role supports the planning, tracking, reporting and delivery of cybersecurity programs and awareness initiatives, ensuring delivery discipline, data accuracy and smooth cross-functional coordination.
Responsibilities
Program Execution & Coordination
- Support execution of cybersecurity programs and initiatives by maintaining delivery plans, milestones and task trackers
- Coordinate activities across cybersecurity, ICT and business teams to ensure timelines, dependencies and actions are followed through
- Track deliverables, action items and outcomes arising from program and governance meetings
- Support preparation of materials for program reviews, steering committee updates and stakeholder sessions
Change Management & Awareness Support
- Support rollout of cybersecurity awareness campaigns, training initiatives and engagement activities
- Assist with logistics, communications and tracking participation across business units and regions
- Help tailor awareness and change materials for different employee groups and roles.
- Collect feedback from stakeholders and participants to support continuous improvement of change initiatives
Metrics, Reporting & Analysis
- Maintain program dashboards, trackers and reports (e.g. milestones, KPIs, adoption metrics)
- Analyse data related to program progress, awareness engagement and change effectiveness
- Support preparation of monthly and quarterly reports for management and leadership forums
- Ensure documentation and evidence are maintained for audit and assurance purposes
Risk, Issue & Dependency Tracking
- Track and document key risks, issues, assumptions and dependencies across cybersecurity initiatives
- Monitor risks and issues, escalating emerging concerns to the Senior Manager in a timely manner
- Track mitigation actions and follow up with owners to ensure closure
Stakeholder & Team Support
- Act as a coordination point between cybersecurity teams, ICT, business units and corporate functions
- Support workshops, working sessions and alignment meetings through preparation and follow-up
- Build effective working relationships through clear communication, reliability and attention to detail
Process & Capability Improvement
- Identify opportunities to improve program tracking, reporting templates and execution processes
- Capture lessons learned and best practices across initiatives
- Support standardisation of tools, templates and ways of working within the cybersecurity PMO
Key Stakeholders
- Senior Manager, Cybersecurity Change & Program Management
- Manager, Cybersecurity Change & Program Management
- Cybersecurity Functional Teams
- ICT and Business Unit Representatives
Skills & Experience
Experience
- 3–6 years of experience in program coordination, project support, change support, or analytical roles.
- Experience working in technology, cybersecurity, digital, or transformation environments is preferred.
- Exposure to enterprise-wide initiatives, awareness programs, or governance processes is an advantage
Program & Change Skills
- Foundational understanding of project or program management concepts.
- Familiarity with change management principles and awareness initiatives.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
Technical & Analytical Skills
- Basic understanding of cybersecurity concepts and risk management (depth not required).
- Strong analytical skills with experience using spreadsheets, dashboards, and presentation tools.
- Comfortable working with data, metrics and structured reporting.
Personal Attributes
- Detail-oriented, disciplined and dependable.
- Proactive, curious and eager to learn.
- Comfortable working in fast-paced environments.
- Strong sense of accountability and ownership of assigned work.
