Analyst, Investment Systems Operations

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the Manager of Investment Systems Operations the role of Analyst, Investment Systems Operations will be focused on the administration and support of the investment operation systems. The role will allow an individual to demonstrate their ability and aptitude at problem solving, process analysis and improvement. The role will also focus on relationship management with internal stakeholders address current and identify future enhancements.

What will you do?

• Maintain data within systems to ensure optimal operation (Security Data scrubbing, validation, etc.)

• Overall day to day operational responsibility for investment operations systems and processes with a specific focus on Charles River

• Provide first line of support with timely and efficient resolution to investigate and resolve investment management system issues

• Track vendor related issues as well as end user requests from discovery through resolution

• Participate in the design and provide support for user and data workflows

• Effectively articulate and implement viable solutions to existing problems and utilize analytical skills to anticipate potential operational hurdles

What you need to succeed?

• 2+ years of investment operations/production support experience

• Experience with Charles River (or other buy-side order management systems) and IFDS

• Experience with SQL query to pull data

• Investment management business knowledge

• Adequate data knowledge, specifically in Financial Industry Security Master data

• Working knowledge of mutual funds with an understanding of FOF structures

What's in it for you?

• 15 days vacation per year

• Flexible Benefits from the day you join to meet the needs of you and your family

• Pension, stock and savings programs to help build and enhance your future financial security

• A friendly, collaborative, and inclusive culture

• The opportunity to move along a variety of career paths with amazing networking potential

• Access to our Global Learning Centre (myLearningNavigator), available 24/7 for your learning needs

• Wellness programs that support the three pillars of your health – mental, physical and financial

*LI-NB1

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

60,000/60 000 - 97,000/97 000

Job Category:

Business Analysis - Systems

Posting End Date:

30/05/2026