Analyst, KYC & Client Onboarding Specialist (Middle Office)

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

A leading global financial institution is seeking a KYC and Client Onboarding Analyst to join its Middle Office team in Manila. In this role, you will facilitate seamless client onboarding while ensuring compliance with KYC/AML requirements. Working closely with Relationship Managers, Sales, Risk, and other stakeholders, you will help deliver a high-quality client experience through effective coordination, attention to detail, and proactive problem-solving. The organisation offers a collaborative and inclusive environment, flexible working arrangements, and continuous training opportunities to support your professional development.

Why join this opportunity?

• Join a globally respected financial institution that values collaboration, knowledge sharing, and professional growth.
• Play a key role in client onboarding, balancing operational efficiency, risk management, and client satisfaction.
• Benefit from supportive leadership, flexible working arrangements, and ongoing training opportunities.

What you'll do:

As a KYC and Client Onboarding Analyst, you will serve as a key contact for new-to-bank clients and existing clients expanding their product portfolios. You will oversee onboarding activities, coordinate with internal stakeholders, and ensure documentation and processes meet regulatory and internal standards.

• Coordinate onboarding for new clients and additional products for existing clients, working closely with Relationship Managers and Sales teams.
• Act as the primary contact for onboarding and KYC activities, reviewing documentation, managing workflows, and resolving issues.
• Communicate onboarding and KYC requirements clearly to clients, ensuring timely submission of documents and account opening.
• Partner with clients and internal stakeholders to deliver efficient onboarding experiences and address concerns promptly.
• Ensure compliance with applicable legal, regulatory, and internal KYC/AML requirements.
• Identify and escalate potential financial crime risks, red flags, or suspicious activities to the appropriate teams.
• Review and validate account opening forms and supporting documents to ensure accuracy and minimise rework.
• Maintain operational excellence through accurate record-keeping, first-time-right execution, and consistent application of procedures.
• Identify opportunities to improve onboarding processes, systems, and controls.
• Share knowledge and best practices while providing operational guidance and support to Middle Office colleagues.

What you bring:

You bring solid banking experience and knowledge of KYC/AML requirements, alongside strong analytical, communication, and stakeholder management skills. Your attention to detail and collaborative approach will help ensure accurate, compliant, and efficient onboarding operations.

• Strong knowledge of KYC/AML regulations and familiarity with corporate banking products.
• At least four years of relevant banking experience and a bachelor's degree.
• Strong analytical and problem-solving skills, with the ability to manage multiple priorities and tight deadlines.
• Excellent attention to detail in reviewing documentation and maintaining data accuracy.
• Familiarity with credit policies, local regulations, and corporate finance principles.
• Proficiency in MS Office applications and workflow management.
• Experience collaborating with cross-functional teams and managing stakeholder relationships.
• Ability to share knowledge, provide operational guidance, and support team development.

What sets this company apart:

This global financial institution promotes an inclusive and collaborative workplace built on dependable service, supportive leadership, and continuous learning. Employees benefit from flexible working arrangements and development opportunities, with an emphasis on knowledge sharing and professional growth. By joining the team, you will be part of an environment where your contributions are valued and your expertise is continually developed.

What's next:

Ready to take the next step in your banking career? Join a collaborative team committed to delivering excellent client service and maintaining the highest standards of compliance. Apply today!

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.