Role Title: Analyst Programmer
Role Summary
The Analyst programmer is responsible for configuring, testing, and maintaining Alight’s proprietary Total Benefit Administration™ (TBA) system. This role delivers accurate low-to-medium complexity analysis and test plans reflecting client requirements, ensures smooth batch operations post-implementation, and maintains ongoing system stability. The role also includes mentoring new associates and collaborating with global teams to ensure quality, compliance, and timely delivery.
Key Responsibilities
- Configure, test, and maintain TBA batch systems to meet client requirements.
- Deliver accurate system analysis, configuration documentation, and test plans.
- Support, monitor, and troubleshoot automated production batch jobs.
- Perform unit and integration testing and resolve defects.
- Ensure system stability post-implementation and during BAU operations.
- Maintain high standards of quality, accuracy, and compliance.
- Coach and mentor new hires and junior associates in batch configuration and testing.
- Collaborate with client delivery, shared services, and global teams.
- Proactively communicate status, risks, and issues to stakeholders.
Work Allocation
- Documentation, production support & ongoing task management – 65%
- SDT huddles and client communication – 10%
- Coaching and Mentoring – 5%
- Shared services support – 5%
- Quality management – 10%
- Continuous improvement and organizational initiatives – 5%
Skills & Technical Requirements
- Strong knowledge of US Benefits Domain: Health Management, Defined Benefits, Defined Contributions.
- Intermediate SQL querying and relational database concepts.
- SAS programming experience: basic JCL/Mainframe knowledge preferred.
- Strong understanding of batch processing and data flows.
- Experience with SDLC principles and system implementations.
- Hands-on experience in system analysis, configuration, unit and integration testing
- Strong debugging, analytical, and problem-solving skills.
- Excellent written and verbal communication skills.
Behavioral Competencies
- Strong attention to detail and quality-first mindset.
- Ability to manage priorities independently and adapt to change.
- Proactive ownership and accountability.
- Effective collaborator across global and cross-functional teams.
- Mentoring and knowledge-sharing orientation.
- Adheres to Alight Code of Conduct and diversity & inclusion values.
Supervision & Independence
- Works under consultation with Analyst Programmer / LPA / LPAA / CTM.
- Once priorities are defined, operate independently following established standards while escalating issues appropriately.
Education & Experience
- Bachelor’s degree in computer science, Mathematics, or related analytical discipline.
- B.Tech / BCA / MCA preferred.
- Minimum 1.5+ years of relevant experience in US Benefits Administration.
- Prior experience with Alight, Aon, or Wipro is an added advantage.
Work Conditions
- Flexible working hours based on business needs.
- Collaboration with global and offshore teams.
- Mobility across India locations as per organizational requirements.
- Participation in training sessions, business routines, and office/offsite meetings.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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