Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
The Accounts Receivable Analyst is responsible for the delivery of key AR tasks and processes, including un-invoiced spend review, PO tracking and auditing, supplier invoicing training, plus working with internal and external parties to research and resolve discrepancies. This position requires timely and accurate completion of detailed tasks in a fast-paced and dynamic environment.
The ideal candidate will be able to learn Pinnacle’s Accounts Receivable process and system design and over time become an SME on the processes. Must possess critical thinking skills and the ability to follow directions. Must be able to communicate effectively and efficiently with all internal and external parties.
Process– Manage high volume of un-invoiced SOW spend, working with vendors and project owners to determine if funds will be invoiced, removed or re-allocated, ensuring monthly accruals are accurate.
PO Management/Audit – Periodically (bi-weekly/monthly) reconcile PO invoicing from legacy system to current, PO Exempt process/system, ensuring no duplicate invoicing across systems. Track and review legacy PO's to ensure closure as vendors migrate to new, PO Exempt system.
Invoicing Training – Participate in Supplier Invoicing Training sessions, ensuring newly onboarded vendors are equipped with the knowledge to be successful in the new system.
Customer Service – Create a service-focused team culture that delivers an excellent experience to clients, vendors, internal departments as well as other external parties. Monitor FreshService tickets and respond to all inquiries in a timely manner. Develop effective working relationships across all departments and organizations.
Reporting, SLAs & KPIs – Provide timely, reliable, and accurate reporting on Un-invoiced spend, VMS clean-up needs and PO audit/review. Follow guidelines for updates as detailed by management. Ensure attainment of all client SLAs and KPIs
Project Mgmt. – Mgmt. of special projects as assigned/necessary
Qualifications
