Job Description:
Job Summary:
As Greenix grows, we are looking for an Area Manager (AM) to oversee our operations in the New England area (specifically in Manchester, NH and central Massachusetts). The AM ensures all operational practices, budgets, and sales goals are achieved. They train and cultivate strong teams of Branch and/or Service Managers in order to train and cultivate strong teams of Service Professionals. The AM is expected to guarantee that all company practices and policies are understood and upheld at the branch level. The ultimate goal for the AM is to coordinate the efforts of the branches. As an AM you will be responsible for hiring, inspiring, and motivating the management team. The AM focuses on encouraging teamwork and is committed to the company’s mission. The AM is responsible for empowering and encouraging their management team to grow effectively.
Essential Duties and Responsibilities:
- Coach, motivate, and develop Branch Managers, Service Managers, and Service Professionals.
- Travel for Field Conferences, Employee Events, or other activities as needed, up to 20%. Attend and participate in all meetings
- Direct headcount and staffing needs in their area.
- Ensure compliance to company standards, policies, and procedures.
- Verify completion of daily/weekly activities, such as:
- Monday morning sheet completion
- Vehicle inspections
- Timecard and Payroll approvals
- Scheduling
- Inventory completion / order delivery
- Verify service completions
- Review KPI with branch managers daily
- Complete Field and Branch Evaluations
- Ensure systems are complete and up to date, including Fleetio, PestRoutes, Workday
- Audit Cancellation and Reservice reports.
- Audit Service tickets from Service Professionals.
- Deliver regular reporting to the DM regarding area performance and develop goals to assure area success.
Qualifications:
- High School Diploma or equivalent with a strong preference for a 4-year degree in business, management, operations, or related field.
- Must be at least 21 years of age
- Must be able to successfully pass a Background, MVR, and Drug Screen
- Must have experience in management with a preference for managing multiple locations/sites/areas
- Experience in the Service Industry
- Experience managing a P&L with distinct KPIs.
- Strong interpersonal communication and negotiation skills
- Manage compliance and proper training processes are deployed in each branch.
- Proven ability to engage people and generate sales and profits in multiple branch locations
Compliance Considerations:
- ADA Accommodations: Reasonable accommodation will be provided to enable individuals with disabilities to perform essential functions.
- Regulatory Requirements: Must comply with applicable state and federal employment laws. Familiarity with pest control licensing and insurance documentation processes is beneficial.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently required to sit, talk, and listen.
- Occasionally required to lift up to 25 pounds.
- Must be able to use a computer and phone for extended periods.
Work Environment:
- The home base for this role is a company vehicle and will need to be regularly in and with the service professionals in the branches in this area.
