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Baltimore, Maryland, United States
Onsite
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Responsible for improving the productivity of the assigned group of sales colleagues. Implements, coordinates, and presents the new hire training and development program. Provides mentoring, coaching, as well as formal facilitation to new and existing sales colleagues. Partnering with the field leadership team, trains and coaches associates to maximize performance.
Key Performance Indicators
Customer NPS
Revenue growth
Cost control
Customer Retention
Colleague retention and engagement
Principal Duties and Responsibilities
Hire, onboard, train, manage & engage team of frontline sales colleagues in designated area
Support collaboration between Sales and Operations within territory, with the support of Operations to align goals and drive performance.
Lead weekly meetings with Team to monitor performance, and lead meetings focused on skill development, improving performance, and prioritized topics as needed.
If needed, provide ongoing technical training on services offered in the assigned territory.
Facilitate weekly, monthly and quarterly one-on-one debriefs with the team to build more effective communication, to understand training and development needs, and to provide insight for the improvement of sales activity performance.
Ensure that their team meet or exceed all activity standards for Field Sales Colleague performance (e.g., number of inspections per week), as well as other selected KPIs to meet and exceed sales targets.)
Set a strong example for their team in areas of personal character, commitment, organization, selling skills, and work habits.
Monitor progress against revenue objectives; jointly accountable with Operations for APITDA realization.
Monitor sales start rates through the key relationship with Operational Leadership
Serve as steward of the RentokilTerminix business model to ensure company programs and initiatives are delivered with excellence at the branch level.
Monitors, coaches and develops team to provide effective growth and development
Plan, organize and order any job-related items for new hires
Works with new hires to evaluate and identify opportunities for improvement in the Field and provide constructive feedback
Communicate to leader any team training needs for continuous improvement
Increases unit sales and dollars by implementing, teaching and enforcing company sales practices.
Works in the field with sales colleagues daily and maintains minimum sales activity requirements.
Monitors and ensures creative and methodically sound sales programs, proper use of sales materials and inventory of sales materials.
Sets an excellent management example and quality image
Required Qualifications
Knowledge, Skills & Abilities
Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to perform basic business mathematics and analyze sales data
Ability to acquire licenses/certificates as required by federal, state or local agencies
Minimum Educational Level/Certifications
At least one (1) year of Rentokil Terminix experience in designated field with RTX
High school diploma or GED (preferred)
Maintain licenses/certificates as required by federal, state, and/or local regulations
Must possess a valid driver's license from state of residence
Physical Demands/Environmental Conditions
Moving up to 20 lbs. by lifting, carrying, pushing, pulling, or repositioning objects
Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling
Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways
Going up and down stairs, ladders, scaffolding, ramps, and poles
Operating a motor vehicle safely
Ensuring vehicle and other equipment is maintained and kept clean
Wearing personal protective equipment, including OSHA-compliant respirators
Ability to perform detail-oriented activities at distances close to the eyes or within arm’s reach
Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)
Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/week) schedule during peak season
California residents click here to review your privacy rights. https://tinyurl.com/CA-Notice
Travel Requirement
Travel up to 100% of time within assigned territory(s
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
