POSITION DESCRIPTION
Job Title: Assistant Director of Food & Beverage
Department: Executive
Reports To: Director of Food and Beverage
FLSA Status: Exempt/Salaried/Full Time
Position Summary
The Assistant Director of Food & Beverage is responsible for direction and coordination of all Food and Beverage operations at the accesso ShoWare Center, and ensuring company standards are maintained. This individual will help to facilitate optimum operational efficiency, maximize profits, and provide exceptional customer service by performing the following duties individually or through subordinate supervisors.
Essential Duties & Responsibilities
- Assist in the development and implementation of a marketing plan for Food and Beverage catering services to accesso ShoWare Center clients.
- Assist in the development and execution of capital projects, to revamp our food and beverage operation through conceptual design, space allocation, implementation of technology, to drive revenues, increase efficiencies, and enhance our guest experience.
- Assist in the development and implementation of proactive outside catering marketing plans for local special events and festivals.
- Evaluate existing venue food & beverage and alcohol-related sponsorship programs at venues and work with the Director of Food and Beverage to enhance the visibility of those sponsors; find new potential sponsorship and revenue-generating opportunities and partnerships within the accesso ShoWare Center facility.
- Coordinate with Director of Marketing to generate more community awareness of department success stories and develop new public relations opportunities to promote food & beverage capabilities (chefs, unique menu items, off-site catering, success stories, best practices, etc).
- Manage relationships with building tenants and respond to challenges, requests, and issues from general managers and team ownership.
- Assist in negotiating contracts and agreements for necessary activities and services at the facility.
- Direct and administer the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets.
- Evaluate facility practices and recommend improvements to better reflect the needs of the Client and the facility and/or to improve the efficiency and safety of operations, in compliance with organization.
- Oversee Food & Beverage operations during events to ensure client satisfaction and quality control standards.
- Analyze information concerning facility operations such as daily food sales, patron attendance, and labor costs to prepare budget and to maintain cost control of facility operations.
- Inspect food service facilities to ensure equipment and building meet state, local health laws and internal regulations
- Maintain cost and quality control standards and reviews inventory controls with Food and Beverage staff
- Inspect and sample prepared foods to maintain quality standards and sanitation regulations.
- Must be able to work in a fast-paced environment.
- Ensures all staff adheres to State & Local Alcohol enforcement regulations.
- Enforce all liquor laws & adhere to all health dept regulations.
- Provide the highest customer service excellence.
- Ensure compliance with all Savor F&B policies and procedures.
- Required to speak and understand basic English well enough to converse with customers, supervisors, and employees.
- Maintain a professional work ethic.
- Follows all rules and regulations which apply to the food and beverage operations and to Legends Global Food and Beverage Division.
- Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments).
- This position requires the ability to work flexible, sometimes long hours which include nights, weekends, and holidays.
- Other duties as assigned
Supervisory Responsibilities
- Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources department; addressing complaints and resolving problems.
- Supervise and recognize human resource and personnel problems, deal constructively with conflict, supervise, and motivate personnel, provide counsel on routine and sensitive personnel matters, and execute applicable solutions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Bachelor’s Degree in Food & Beverage Management or related field desired
- Minimum 5 years industry experience in management level position with three (3) of those years in a management function in an arena, convention center or stadium; or equivalent combination of education and experience.
- Previous responsibilities of inventory, cost control, ordering, receiving, & stocking of supplies and products.
- Experience with Point of Sale systems preferred.
Certificates, Licenses, Registrations
- Must have current Washington State Liquor License
- Food handler certificate required from Health Department.
- Must obtain ServSafe Manager, ServSafe Alcohol and ServSafe Allergen certifications as required by ASM Global Food and Beverage Division.
Skills and Abilities
- Possess skills and experience in contract negotiations, business law, labor relations, purchasing procedures and supervising personnel.
- Engage in much decision making that is generally governed by procedure and guided by policy.
- Demonstrate knowledge in the terminology and verbiage of the concert and live entertainment industry.
- Demonstrate knowledge in the practices and terminology of public relations programs, advertising, marketing and sales.
- Plan, coordinate, and direct varied and complex administrative operations.
- Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations.
- Follow oral and written instructions and communicate effectively with others in both oral and written form.
- Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
- Remain flexible and adjust to situations as they occur.
- Highly motivated, self-directed, personable, positive, and hard working.
- Detailed oriented and able to perform independently with minimal supervision.
- Strong communication skills and works well in a team-oriented environment.
- Excellent organizational, planning, communication, and inter-personal skills.
- Ability to undertake and complete multiple tasks.
- Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
- Excellent math skills and attention to details.
Computer Skills
- Operate a personal computer using Windows, Office, and other standard office equipment.
- Must have strong computer skills, Excel, and Word.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed for events.
- Physical ability to perform tasks that may require prolonged standing, sitting and other activities necessary to perform job duties. Ability to lift and/or move up to 50 pounds.
- This position requires minimal stooping and lifting, but substantial walking. Must be able to stand or sit for long periods of time.
- Be able to withstand moderate to loud noises.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
TO APPLY:
Submit Application, Resumes and Cover Letters to:
Human Resources: Kate Anderson
kanderson@accessoshowarecenter.com
accesso ShoWare Center
625 West James St.
Kent, WA 68032
No phone calls please
Applicants that need reasonable accommodations to complete the application process may contact (253) 856-6706.
Legends/accesso ShoWare Center is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
