Assistant General Manager - Hamburg, NY
Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.
Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
What’s In It for You?
- Competitive pay & eligible for quarterly bonuses
- Free on-shift meals & unlimited fountain beverages
- Paid vacation, sick time, and holidays
- Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
- Career advancement & leadership development opportunities
- Tuition discounts
- Perks & rewards for team members
- Team member assistance program
- And much, much more!
As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.
As Assistant General Manager Panera, Your Role Includes:
- Support your General Manager by making key decisions and problem solving.
- Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
- Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
- Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
- Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
- Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
- Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
- Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
- Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
- Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
- Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
- Help build our Culture of warmth, belonging, growth, and trust.
This Opportunity Is for You If:
- Minimum age: 18 years of age.
- 1+ years of restaurant management experience preferred.
- ServSafe certification (or ability to achieve).
- Proven ability to drive positive results through strong business acumen required.
- Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
- This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
- While performing this job, the Assistant General Manager role is regularly required to:
- Ability to lift, carry, push, or pull objects 50 pounds.
- Capability to stand and walk for up to 6 hours.
- Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
- Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
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Equal Opportunity Employer: Disabled/Veterans
Competitive Pay: $22.50 - $27
The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
601128 Hamburg, NY - McKinley Pkwy
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