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Sydney, New South Wales, Australia
Hybrid
The Opportunity
As an Associate Product Manager, you will join a small, ambitious product team building products that solve meaningful customer problems.
Working closely with our Senior Product Owner, design and engineering teams, you will help turn customer and business needs into clear product opportunities and well-defined work. You will support product discovery, facilitate workshops, gather and synthesise insights, and help maintain a healthy and prioritised product backlog.
You will work directly with early adopters of our product, helping them get value from the experience while learning how the product is being used. You will bring these insights back into the team to inform product decisions, identify improvements and shape future opportunities.
You will also help maintain clear and useful product documentation, including requirements, decisions, customer insights, process flows and supporting materials. You will use modern product tools, including AI, to improve how we research, synthesise information, document decisions and work as a team.
A key part of the role is helping the team deliver products that are safe, scalable and ready for customers. You will work across product, design, engineering, risk, compliance and operations to understand dependencies, identify potential impacts and support work through the delivery process.
This is an opportunity to develop broad product management experience across discovery, delivery and customer enablement, while working within the wider x15 and CommBank ecosystem.
What You Will Do
Support customer and product discovery activities, including research, workshops, problem definition and opportunity assessment.
Work with early adopters to support product enablement, understand product usage and gather actionable feedback.
Help translate customer, business and technical needs into clear product requirements, outcomes and acceptance criteria.
Support the Senior Product Owner to prioritise and maintain a healthy, delivery-ready backlog.
Facilitate workshops and conversations that help teams align, make decisions and move work forward.
Maintain clear product documentation, including product requirements, decisions, customer insights and process flows.
Consider how proposed changes may affect customers, existing product experiences, operations, risk and compliance.
Coordinate with design, engineering and business stakeholders to support smooth product delivery.
Help track product outcomes, adoption and customer feedback to understand whether changes are delivering the intended value.
Use AI and modern product tools responsibly to improve the speed and quality of product discovery, analysis and documentation.
Let’s Talk About the Skills We’re After
You are curious, proactive and excited to build your career in product. You enjoy understanding customer problems, asking thoughtful questions and working with others to turn ideas into action.
You communicate clearly and can build effective relationships across customers, product, design, engineering and business teams. You are comfortable facilitating conversations, documenting what you have learned and helping teams reach a shared understanding.
You are organised and able to manage competing priorities, follow work through to completion and work with a level of autonomy while knowing when to ask for support.
You bring strong problem-solving skills, commercial awareness and an interest in how customer needs, business outcomes, technology and risk come together when building products.
You are comfortable learning and using modern product tools, including AI, to support research, analysis, documentation and collaboration.
Experience with product management, project delivery, customer research, operations or a related discipline would be valuable, but we are also open to candidates with strong transferable skills and a willingness to learn.
Experience using collaboration and delivery tools such as Jira and Confluence is helpful, but not essential.
An understanding of banking, payments, financial services or working in a regulated environment would be beneficial, but is not required
What’s in it for you?
An exciting opportunity to join a purpose and values led venture, working together to build financial literacy for future generations and have some fun along the way
The freedom of hybrid working.
The ability to learn from some of the Product leaders and builders and make a difference within a new business that is growing rapidly. Grow your career along with us!
Competitive remuneration and a range of great benefits and perks that come with being an employee of one of Australia’s biggest banks.
An opportunity to play an outsized role in a fast-growing venture’s success – with the backing of Australia’s #1 bank.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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