Assistant Registration and Identity Management Officer

July 27, 2026

Hardship Level (not applicable for home-based)

B

FamilyUNOPS LICA8

2026-08-10Operational Context
UNHCR Pakistan operates in one of the world’s most complex and protracted refugee contexts, shaped largely by the long‑standing presence of Afghan refugees. The operation has evolved from emergency, camp‑based responses toward supporting refugee inclusion within national systems, while maintaining a strong focus on advocacy, registration, legal protection, life‑saving assistance, and the advancement of durable solutions.

The Assistant Registration and Identity Management Officer (ARIMO) will support the management and oversight of registration and identity management activities in the operation under the supervision of the Senior Information Management Officer. The role will contribute to the implementation of the registration strategy to ensure that registration effectively supports protection objectives, operational planning, and the pursuit of durable solutions.

The ARIMO will support the coordination and daily management of registration teams in the Country Office in Islamabad and will work closely with implementing partners and UNHCR Protection, Information Management, and Programme teams. The position will support the effective use of registration data, the management of continuous and new registration processes, including virtual modalities through the Digital Gateway, and the coordination of partner‑led registration activities. Sh/e will contribute to the management of registration and identity management processes for refugees and asylum‑seekers, including mandate registration through the use of UNHCR corporate tools such as proGres v4 and Biometric Information Management System (BIMS). Additionally, the sh/ewill monitor the compliance Standard Operating Procedures (SOPs) including the timely provision of feedback to queries received from forcibly displaced and stateless person.

Demonstrated experience in developing, implementing, and reviewing SOPs related to registration, identity management, and protection processes is required. Candidates should possess practical experience with UNHCR corporate identity management systems and strong capacity-building and training skills.

Desirable Candidate profile:
- Sound knowledge of UNHCR registration standards and data protection principles, with the ability to apply them.
- Strong data management and analytical skills, including interpretation of registration and population data to support operational decision making.
- Demonstrated experience in drafting, implementing, and reviewing standard operating procedures (SOPs) related to registration, identity management, or other protection processes.
- Proven experience in managing teams and supporting capacity building initiatives for staff and implementing partners.
- Strong coordination and communication skills, including effective engagement with staff, partners, and other stakeholders.
- Good understanding of the principles and concepts of international protection and UNHCR’s mandate.
- Practical knowledge and experience in the deployment and use of UNHCR corporate identity management systems, including proGres v4 and the Biometric Information Management System (BIMS), considered an asset.
- Training in registration, operational data management, or information management is desirable.
- Prior experience in registration or individual case management, including the use of UNHCR proGres, considered an added advantage.

 

Standard Job Description

Assistant Registration and Identity Management Officer

Organizational Setting and Work Relationships
The Assistant Registration and Identity Management Officer assists in the management and oversight of UNHCR's registration procedures as well as related activities in the Operation. The Assistant Registration and Identity Management Officer is normally supervised by the Registration Officer. The Assistant Registration and Identity Management Officer assists with the implementation of an operation-specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.
The Assistant Registration and Identity Management Officer provides day-to-day support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management.
The Assistant Registration and Identity Management Officer collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Assist in the implementation of appropriate registration strategies and methodologies for populations of concern in compliance with the protection strategy of the operation and ensuring that registration standards are met.
- Assist in the drafting and implementation of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud.
- Assist in the implementation of appropriate procedures and systems for the assurance of quality registration data through continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents.
- Assist in conducting regular data quality checks to monitor the accuracy of data collected.
- Assist in the development of mass information campaigns to ensure that persons of concern have accurate information on registration procedures.
- Liaise with Government authorities and partners as necessary for delivery of assistance and other registration-related activities.
- In coordination with the operational data management staff, assist in the timely consolidation and drafting of statistics and registration data reports on persons of concern.
- Contribute to training and internal capacity building of UNHCR staff in registration, including on-the-job coaching and guidance.
- Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards and policies and operation specific SOPs for all aspects of the registration operation.
- In consultation with the supervisor, make decisions relating to the day-to-day operations of the registration unit and ensure registration procedures are efficient and effective.
- Draft and submit reports and statistics related to registration.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Information Technology, Social Sciences, International Relations, Law
or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Excellent computer skills particularly in data management.

Desirable
Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations.
Strong understanding of the principles of and concepts of international protection and UNHCR.
Training in registration, operational data management or information management desirable.

Functional Skills
IT-Computer Literacy
DM-Data Management
IT-IT Refugee Systems & Applications
PR-International protection concepts and principles
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

,

,

Desired Languages

,

,

Additional Qualifications

Skills

DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, PR-International protection concepts and principles

Education

Bachelor of Arts: Information Technology, Bachelor of Arts: International Relations, Bachelor of Arts: Law, Bachelor of Arts: Social Science

Certifications

Other information

This position doesn't require a functional clearance

Remote

No