Join our dynamic Audit and Advisory Services team and play a vital role in supporting and enhancing governance and risk management across the Manulife Group in multiple business segments and countries. You’ll have the unique opportunity to collaborate with colleagues from over 10 locations across Asia, gaining exposure to a rich variety of cultures and perspectives. This is your chance to help shape the future of our audit function while developing your own skills and career in a collaborative, supportive, and truly multicultural environment.
Position Responsibilities
- Plan, execute, and lead various types of audits, including key risk audits, key risk reviews, AML, regulatory, operational, financial, and SOX audits, in accordance with Manulife's audit methodology and IIA Standards.
- Lead moderately complex, country-specific, or regulatory audit engagements and independently execute the end-to-end audit lifecycle, including planning, risk assessment, fieldwork, controls testing, issue development, and reporting.
- Manage audit engagements within established time budgets and target dates, proactively escalating timing issues, risks, or budget overruns to audit management.
- Ensure audit testing is completed and appropriately documented in accordance with audit methodology and professional standards. Review workpapers and provide guidance to audit team members, where applicable.
- Evaluate business processes, risks, and the design and operating effectiveness of internal controls. Identify control gaps and audit issues based on factual and complete information and perform appropriate root cause analysis.
- Develop practical, risk-based recommendations that address identified control gaps and improve the effectiveness and efficiency of business operations.
- Present audit observations, control gaps, and recommendations to business unit and regional stakeholders, including manager- and director-level stakeholders, and obtain appropriate agreement on findings and actions.
- Prepare clear, concise, and well-organized audit reports in accordance with established audit methodology.
- Utilize data analytics and visualization techniques, where appropriate, to strengthen audit testing, identify trends or exceptions, and improve audit effectiveness and efficiency.
- Support the development of other audit team members through workpaper review, knowledge sharing, coaching, and guidance as appropriate.
- Perform other duties assigned by the Line Manager that are aligned with business requirements and the incumbent's skills and development objectives.
Required Qualifications
- Minimum of six (6) years of cumulative relevant experience, with a strong foundation in internal or external audit and/or closely related assurance work such as SOX, risk, or compliance within the financial services industry. Candidates should demonstrate sufficient hands-on audit experience to independently execute audit work.
- Demonstrated experience executing end-to-end audits, including audit planning, risk assessment, controls testing, issue identification, root cause analysis, workpaper documentation, stakeholder discussions, and audit reporting.
- Strong understanding of risk-based auditing and internal controls, with the ability to independently assess control design and effectiveness, identify meaningful control gaps, and develop practical recommendations.
- Experience with SOX, financial, operational, regulatory, or other key-risk audits. Experience auditing AP/AR, P2P, O2C, financial reporting, or comparable finance processes is highly relevant.
- Experience within financial services, preferably insurance, banking, wealth and asset management, or another regulated financial institution.
- Demonstrated ability to lead audit workstreams or engagements, including coordinating audit activities, reviewing workpapers, and providing guidance to other team members.
- Strong written and verbal communication skills, including the ability to clearly articulate audit findings, risks, and recommendations to stakeholders at different organizational levels.
- Proven stakeholder-management and collaboration skills within a multicultural or global working environment, including experience engaging manager- and director-level stakeholders.
- Ability to quickly understand business processes and risks, identify key controls, analyze moderately complex situations, exercise sound judgment, and develop practical recommendations.
- Willingness and ability to work a mid-shift schedule and collaborate effectively with stakeholders across multiple locations and time zones.
- Fluency in spoken and written English.
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
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