Associate Director, Field Reimbursement

The Opportunity:

This regionally aligned team (Northeast, Southeast, Central, and West) will manage the launch and ongoing lifecycle of Revolution Medicines’ approved therapies using a patient centric model.

This role requires a strategic team player with deep expertise in oncology market access, clinical knowledge, and a passion for ensuring no patient is left behind.

The Field Reimbursement Director (FRD) serves as key field-based expert in market access and the subject matter expert in navigating the reimbursement and access landscape for healthcare providers, office staff, and other critical stakeholders. This role provides education across the entire access journey, with deep expertise in prior authorization processes, coverage criteria, and payer-specific requirements across commercial, Medicare, and Medicaid plans.

This role requires strong business acumen, an understanding of the national payer environment, and the ability to build trusted relationships with provider offices, HUB services, Nurse Case Managers, specialty pharmacies, and internal cross-functional partners. The FRD ensures a positive customer experience by delivering clear guidance, resolving issues efficiently, and supporting timely and appropriate patient access to therapy.

Responsibilities:

• Proactively address patient access barriers by working with customers and accounts to resolve complex access issues, including prior authorizations, appeals, and denials.

• Monitor and support resolution of access issues for hub-enrolled patients.

• Educate private practices, Oncology groups/facilities, and their staff on patient support programs, coverage, and payer policies.

• Accountable for ensuring access barriers are minimized, for appropriate patients, to obtain Revolution Medicines’ approved therapies.

• Deliver clear and actionable information to practice managers, billing staff, nurses, and case workers to improve their understanding of payer policies and processes.

• Report Payer trends related to approved products to Patient Services and Market Access account management teams.

• Provide expertise within the national/regional Payer landscape to educate providers and office staff, on navigating the access process and payer trends.

• Leverage market insights to anticipate customer needs and develop strategies that maintain a competitive edge.

• Ensure that all activities and interactions adhere to relevant pharmaceutical regulations, industry standards, and ethical guidelines.

• Maintain rigorous documentation standards to ensure access barriers are tracked, addressed, and compliantly resolved in alignment with a “no patient left behind” mindset.

• Foster a culture grounded in patient advocacy, compassion, compliance, customer centricity, urgency, and collaboration.

• Create and manage a “one-team” mindset with other critical access teams, including third-party hub provider, non-commercial pharmacy, third-party copay provider, RNCM Team, Medical, Quality Control, and Patient Access leadership.

• Travel as needed to home office as applicable and external meetings and conferences.

• Other duties as assigned.

Required Skills, Experience and Education:

• Bachelor's degree required.

• 7 to 9+ years of experience in oncology, Field Reimbursement, Market Access or Patient Services.

• Capability to develop strategic account plans in collaboration with cross functional partners.

• Proven track record of success, meeting or exceeding business KPIs.

• Analytical mindset with the ability to interpret sales data, market trends, and customer insights.

• Experience working in CRM systems and sales analytics tools.

• Ability to travel as required ~60% of the time to meet with customers and attend industry events.

• Proven experience supporting specialty or oral oncology launches (start-up or high-growth environments strongly preferred).

• Deep understanding of payer dynamics, specialty pharmacy and distribution models, reimbursement processes, and patient support program operations.

• Exceptional skills in communication, compliant documentation, and cross-functional collaboration.

Preferred Skills:

• Advance degree (MSN, MBA, MHA, other).

• Launch and customer-facing experience.

• Experience with targeted oncology product experience strongly preferred.

• Experience in a smaller, rapidly growing company preferred.

#LI-SS2 #LI-Remote