Bengaluru Luxor North Tower, India
Hybrid
GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.
The Associate Director, Technology Manager leads the design and delivery of digital integration solutions across External Manufacturing (EM), enabling seamless data flow and system interoperability across R&D, Supply Chain, and partner ecosystems.
The role acts as a critical bridge between business and technology, driving digital transformation across CMC/NPI processes and scaling integration capabilities through standardized architecture (DTLS, FIL) and strategic programmes.
Key Responsibilities
1. Digital Integration Delivery
Lead end-to-end delivery of integration solutions across manufacturing systems (MES, ERP, QMS and related platforms)
Drive implementation of Factory Integration Layer and Product Lifecyle Management tools to enable:
Standardized data models and APIs
Scalable, reusable integration architecture
Manage cross-system dependencies, integration risks, and delivery outcomes across enterprise and external partners
2. CMC / NPI Digital Transformation (External Manufacturing)
Translate NPI and technology transfer processes into integrated digital workflows and data flows
Enable digital continuity from development through clinical to commercial manufacturing
Support scaling of External Manufacturing / CDMO integration through standardized digital interfaces and onboarding models
3. Project & Product Delivery (Agile / Hybrid)
Lead delivery using Agile (Scrum) and hybrid methodologies across complex transformation programmes
Own backlog prioritization, sprint planning, release management, and delivery governance
Ensure creation of key artefacts including:
User stories and transformation logic
Integration design documentation (system interactions, data flows)
Drive outcome-focused delivery, ensuring alignment to business value and ROI
4. Stakeholder & Matrix Leadership
Act as primary interface across CMC, MSAT, Manufacturing, Supply Chain, Quality, and Regulatory functions
Lead cross-functional alignment across R&D, GSC, Digital, Architecture, and external partners (CDMOs)
Provide technology business partnering to manufacturing streams (drug substance, drug product, small molecules)
Operate effectively in a matrix environment, influencing without authority and leading distributed teams
5. Integration Design & Business Analysis
Facilitate workshops to define integration requirements, data mappings, and transformation logic
Translate business needs into scalable technical solutions aligned to enterprise architecture strategy
Develop future-proof integration designs supporting enterprise transformation initiatives
6. Strategic Programme & Value Delivery
Support and contribute to strategic programmes
Develop business cases and investment rationale for scaling External Manufacturing digital capabilities
Manage RAID logs, risk mitigation plans, and executive (SteerCo) reporting
Key Deliverables
End-to-end integration designs (system architecture and data flows)
Transformation logic and user story catalogue
Agile delivery artefacts (backlogs, sprint plans, release outputs)
Stakeholder reporting and governance packs
Business cases and scaling strategies for EM digital integration
Core Skills & Capabilities
Technical & Domain Expertise
Strong understanding of CMC, NPI, and tech transfer processes
Experience with manufacturing systems (MES, ERP, QMS, ELN)
Knowledge of integration architecture (APIs, middleware, data layers such as FIL)
Familiarity with supply chain and external manufacturing ecosystems
Delivery & Product Skills
Agile / Scrum delivery and project management
Product mindset: prioritization, road mapping, and value-driven delivery
Business analysis and solution design
Data modelling, transformation design, and integration documentation
Leadership & Collaboration
Matrix leadership and cross-functional collaboration
Stakeholder management across R&D, Manufacturing, Supply Chain, and external partners
Strong communication skills (translating business ↔ technical requirements)
Ability to influence, align, and drive outcomes across complex environments
Strategic & Analytical Thinking
Design thinking and problem-solving
ROI-driven decision-making and business case development
Strategy deployment and digital transformation leadership
Experience & Qualifications
Proven experience in digital project delivery within pharma / life sciences
Experience working in External Manufacturing / CDMO environments preferred
Track record of delivering enterprise integration or transformation programmes
Exposure to CMC, MPI, or factory integration initiatives desirable
Success Profile
Operates as a business–technology integrator, not just a delivery lead
Drives end-to-end outcomes, not just activity execution
Scales solutions through standardization, reuse, and architecture alignment
Builds trust and alignment across complex, global stakeholder ecosystems
Skills
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Inclusion at GSK:
As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.
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