High AvailabilityLoad BalancingNetworkingTCP/IPOperating SystemsAWSAzureLinux
Job Description:
Assist senior consultants with infrastructure planning, technical assessments, environment reviews, and implementation support for Navis software solutions.
Support the installation, configuration, validation, and troubleshooting of customer infrastructure environments, including application servers, databases, networking components, virtualization platforms, and monitoring tools.
Help gather and document customer technical requirements, environment details, system diagrams, risks, dependencies, and implementation actions.
Participate in technical workshops, discovery sessions, upgrade planning, readiness reviews, and customer meetings under the guidance of experienced consultants.
Support hardware, network, operating system, database, and virtualization recommendations to help ensure customer environments are fit for purpose.
Assist with disaster recovery, high availability, backup, redundancy, and monitoring recommendations based on established Navis practices and senior guidance.
Provide practical troubleshooting support for infrastructure issues across development, test, staging, and production environments.
Work collaboratively with project managers, software engineers, QA teams, customer IT teams, and senior infrastructure consultants to support successful project delivery.
Contribute to consulting practice assets, including templates, checklists, implementation guides, technical notes, and reusable service delivery materials.
Maintain clear and accurate technical documentation, including workshop notes, environment summaries, issue logs, action trackers, and support handover documents.
Follow Navis implementation methodology, security practices, customer communication standards, and escalation procedures.
Key Qualifications and Competencies
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
1 to 3 years of experience in infrastructure, systems administration, technical support, implementation consulting, DevOps support, or related IT environments.
Foundational understanding of operating systems, networking, databases, virtualization, application servers, monitoring, and enterprise application architecture.
Basic experience with Windows Server and/or Linux administration.
Basic understanding of database technologies, backup concepts, redundancy, scaling, and performance considerations.
Understanding of networking fundamentals, including TCP/IP, DNS, firewalls, load balancing concepts, ports, routing, latency, and connectivity troubleshooting.
Exposure to virtualization or cloud platforms such as VMware, Hyper-V, Azure, or AWS.
Ability to troubleshoot technical issues methodically and document findings clearly.
Ability to research technical topics, learn new systems quickly, and apply guidance from senior team members.
Good written and verbal communication skills, with the ability to explain technical concepts to internal teams and customer stakeholders.
Strong attention to detail, customer service orientation, and ability to prioritize tasks in a project-driven environment.
Interest in AI-enabled productivity, automation, infrastructure analysis, and continuous service improvement
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
