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Kuala Lumpur, Malaysia
Onsite
Job Description
AirAsia, Asia’s leading airline, was established with the dream of making flying possible for everyone. Since 2001, AirAsia has challenged travel norms across the globe and grown to become the region’s largest low-cost carrier, serving 25 countries and more than 160 destinations. AirAsia has also been recognised as the world’s best low-cost airline for 17 consecutive years.
These are exciting times at AirAsia as we continue transforming into a truly digital airline and you can be part of this journey. With more than 40 million passengers flown last year and 30 million unique visitors every month, the products you support will be used by millions of people.
As an Associate Product Manager, you will support the Product & Innovation team in planning, developing and improving digital products. You will collaborate with business stakeholders, technology teams and designers while developing your product management capabilities.
Support the Product Manager & Senior Product Manager in executing the product roadmap and managing the product lifecycle.
Gather and document business and user requirements with relevant stakeholders.
Translate business requirements into clear Functional Specification Documents (FSDs), user stories, acceptance criteria and process flows
Coordinate with business, engineering, UI/UX and other technical teams to support product delivery.
Assist in managing the product backlog, tracking progress and participating in Agile ceremonies.
Support user acceptance testing, defect tracking, product releases and post-implementation monitoring.
Conduct basic research and data analysis to identify user pain points and improvement opportunities.
Prepare product updates, reports, presentations and documentation for stakeholders.
Degree in Computer Science, Engineering, Information Technology, Business, Product Management, or a related field.
Up to two years of relevant experience; fresh graduates with strong internship or project experience are encouraged to apply.
Exposure to product management, business analysis, or project coordination is advantageous.
Basic understanding of Agile processes and product development principles.
Basic understanding of APIs, microservices, data analytics, UI/UX, and cloud technologies.
Familiarity with Jira, Confluence, Figma or similar collaboration tools is beneficial.
Able to prepare clear requirements, user stories and product documentation.
Good written and verbal communication skills.
Good organisational, time-management, and problem-solving skills.
Curious, proactive and comfortable working with business and technical teams in a fast-paced environment.
