Assurance Product Operations Manager

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.

 

We are seeking a Business Technology Resource in the Assurance Department, with an ability to be present in our Iselin, Columbus, Atlanta or Birmingham Offices as needed. In this position you will play a key role in the implementation, integration and roll-out of key assurance innovation initiatives. The role reports to the Assurance Technology and Innovation Leader with accountability to the Business Leader for Affordable Housing.  

 

This is an analytical role in a fast-paced environment requiring the ideal candidate to perform effectively both as an individual and as part of a team. This role will require collaboration, focus and an ownership driven mentality.

 

What it Means to Work for EisnerAmper:

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
• You will have the flexibility to manage your days in support of our commitment to work/life balance
• You will join a culture that has received multiple top “Places to Work” awards
  • We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
  • We understand that embracing our differences is what unites us as a team and strengthens our foundation
  • Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

What Work You Will Be Responsible For:

• Administer the Affordable Housing CaseWare Cloud environment, including licenses, templates, configuration, and ongoing platform maintenance.
• Manage user permissions and entity access controls to support appropriate, timely, and secure access.
• Administer the entity and engagement file lifecycle, including entity creation, engagement setup, file maintenance, completion, and lockdown.
• Provide Tier 2 application support for CaseWare Cloud Working Papers, including issue triage, root-cause analysis, escalation, and coordination of resolutions.
• Monitor support activity, defects, and enhancement requests; identify trends, prioritize needs, and track outcomes in coordination with business and technology stakeholders.
• Identify, evaluate, and implement automation opportunities that improve efficiency, consistency, quality, and the user experience across Affordable Housing processes.
• Work with internal stakeholders, including National Office, the AI team, Enterprise Technology & Information, and service line professionals, to coordinate processes and solutions across systems and platforms.
• Gather and analyze feedback and process data to assess existing Affordable Housing workflows, identify gaps, and recommend and implement improvements.
• Evaluate new assurance technologies and develop and execute test cases to assess functionality, performance, and readiness for implementation.
• Promote best practices for the responsible and effective use of AI and AI-enabled tools across the service line, and coordinate with the AI team to identify and advance tool-development opportunities.
• Participate in and support other National Office Technology initiatives and activities as determined from time to time.

Basic Qualifications:

• Bachelor’s degree in accounting
• 3+ years of experience within an assurance team at a public accounting firm

 

Preferred/Desired Qualifications: 

• 2+ years of experience within a business transformation role
• CPA, or equivalent experience

EisnerAmper is proud to be a merit-based employer. We do not discriminate based on veteran or disability or any protected characteristics under federal, state, or local law.

 

About Our Assurance Team:

In the EisnerAmper Assurance Group, we’re transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements. 

 

To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies. This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners. 

 

Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster. We act as a trusted business advisor every step of the way, from a client’s first financial report to their close of business.  

 

About EisnerAmper:

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.

 

Our clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, investors, and key stakeholders who serve these clients.

 

Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com

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