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Greater London, England, United Kingdom
Hybrid
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Automation Tester (SDET)
Join a team where Purpose is at the heart of everything we do, Ambition drives us to be the best we can be, Respect shapes our culture and Trust builds our foundation.
We're not just hiring — we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.
Contract: FTC 6 Months
Working hours: 35 hours per week is full time.
Salary: up to £63,000
Location: London
Reporting to: QA Test Manager
By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
About Us:
The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.
The IT Applications and Development team plays an important role in developing and supporting our applications, enabling us to deliver services to customers and colleagues.
As an Automation Tester, you'll bring specialist automation expertise to help us deliver reliable, high-quality services for our customers and colleagues. You'll lead the development of automation frameworks and testing approaches, balancing hands-on technical delivery with technical leadership. Working across multiple applications and teams, you'll drive automation maturity, promote innovation, and help embed quality throughout the software development lifecycle. Through collaboration, coaching and continuous improvement, you'll play a key role in shaping our automation capability and supporting our wider digital strategy.
What You’ll Do:
Leading our test automation strategy, frameworks and engineering practices to improve the quality, reliability and efficiency of application delivery.
Designing, building and enhancing scalable automation solutions, embedding automated testing across the development lifecycle and CI/CD pipelines.
Driving continuous improvement by increasing automation coverage, championing AI-enabled testing capabilities, and promoting best practice across teams.
Working collaboratively with developers, testers, business analysts and product owners to deliver high-quality, customer-focused solutions.
Providing technical leadership, coaching and guidance to help grow automation capability and influence quality outcomes across the organisation.
Monitoring and improving automation effectiveness through data-led insights, innovation and a focus on reducing manual effort while accelerating delivery.
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
Minimum Criteria –
It would also be nice for you to have
Why You'll Love Working With Us:
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
Let’s Make This Easy.
Please upload a copy of your CV by the 26th October 2026
Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
We are proud to be a Disability Confident Leader and, under the scheme, will progress a fair and proportionate number of disabled applicants who meet the minimum criteria to interview. Interviews may be conducted via video, telephone, or a panel Interview, with some vacancies requiring an online assessment to measure the minimum criteria
The Financial Ombudsman is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more
https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion
Don’t miss out be part of the journey and take advantage of this opportunity.
Authenticity of applications
We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.
