We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
At Sonesta, exceptional events are built on flawless preparation, teamwork, and attention to detail. As the Banquet Setup Supervisor, you’ll help lead the team responsible for setting the stage for meetings, conferences, weddings, galas, and special events across the hotel.
This role is perfect for someone who thrives in a fast-paced hospitality environment and enjoys balancing operational leadership, event coordination, and hands-on setup execution. You’ll oversee banquet room setups, event transitions, equipment organization, and setup teams to ensure every event space is prepared accurately, efficiently, and to the highest standards.
If you’re organized, dependable, and passionate about hospitality operations and events — we’d love to meet you.
What you’ll be doing
- Supervise banquet setup operations for meetings, conferences, weddings, social events, and catered functions across the hotel.
- Lead, support, schedule, and guide Banquet House Persons and setup teams to ensure accurate and timely event execution.
- Review banquet event orders (BEOs), setup diagrams, timelines, and operational details to ensure event spaces are prepared according to client and hotel specifications.
- Oversee setup and breakdown of banquet rooms, meeting spaces, staging, dance floors, audiovisual equipment, tables, chairs, linens, and event décor.
- Monitor event transitions, room resets, and operational readiness throughout banquet service periods.
- Maintain cleanliness, organization, and presentation standards across banquet spaces, storage areas, hallways, and back-of-house event operations.
- Coordinate closely with Banquets, Convention Services, Culinary, Stewarding, Engineering, and Operations teams to support seamless event execution.
- Ensure banquet equipment, setup tools, staging, carts, and operational supplies are maintained, organized, and safely operated.
- Respond quickly and professionally to operational changes, last-minute setup adjustments, and guest or client requests during events.
- Support training, onboarding, coaching, and operational development for banquet setup team members.
- Follow hotel operational procedures, safety standards, lifting guidelines, and event setup best practices at all times.
- Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
- Any other duties as assigned.
What great looks like
- Previous banquet setup, hospitality, hotel, event operations, facilities, or banquet experience preferred.
- Previous leadership or supervisory experience within banquet or event operations preferred.
- Strong knowledge of banquet setup styles, event operations, room diagrams, and hospitality service standards.
- Excellent organizational, communication, leadership, and problem-solving skills.
- Ability to multitask and thrive in a fast-paced hospitality and events environment.
- Strong attention to detail with a focus on setup accuracy, cleanliness, presentation, and operational readiness.
- Ability to lead teams effectively during high-volume events and operational changes.
- Flexible availability including mornings, evenings, weekends, holidays, and late-night event support as needed.
- A passion for hospitality, teamwork, operational excellence, and creating exceptional event experiences behind the scenes.
Anticipated Pay Range & Additional Job Information
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
- Additional Perks & Employee Discounts
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
