Barista - Memphis

ABOUT THE ROLE:

The SpaceXSI Hospitality team serves employees, customers, government partners, potential clients, and visitors with snacks, daily meals, and full-service events. The Barista is a team-oriented role for individuals passionate about coffee, espresso, and tea preparation and service. Ideally, this individual has several years of barista experience, hands-on knowledge of espresso drinks, coffee flavor profiles, and coffee bar operations; knowledge of food operations and culinary arts is preferred. Candidates must understand basic customer service and food/beverage safety principles. The role involves using equipment like manual espresso machines, drip brewers, grinders, and serving utensils. Daily tasks include handling customer orders/inquiries, maintaining food service spaces, and setting up/working stations at various outlets per leadership specifications. This position supports SpaceXSI's mission by providing excellent customer service, quality beverage options, a welcoming atmosphere, and accurate order fulfillment to boost morale and productivity.

RESPONSIBILITIES:

• Set up, maintain, and clean workstations, surrounding areas, dining, work, and storage spaces to ensure safety and organization  
• Perform cleaning and maintenance on departmental tools, equipment, and drip coffee stations  
• Complete daily record keeping, tasks, and opening/closing checklists  
• Meet time and quality standards set by leadership while working with urgency  
• Engage customers, fulfill orders, and demonstrate strong customer service and communication skills (including menu changes)  
• Assist with catering and event requests  
• Adhere to proper safety guidelines and food safety/sanitation practices  
• Interact professionally with guests, supervisors, and co-workers  
• Prepare a variety of coffee, espresso, tea beverages, and food products  
• Operate espresso machines with high proficiency

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate 
• 1+ years of barista experience or 2+ years in customer service in a food service environment that includes coffee and/or beverage services
• Ability to carry large, heavy items unassisted (up to 25lbs) 
• Must have the ability to stand for long periods – up to 8-12 hours a day. 
• Able to perform frequent bending, stooping, and lifting of objects through entire shift 
• Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed
• Adaptability, problem-solving skills, and extreme attention to detail 
• Team player with the ability to collaborate effectively, including but not limited to training of incoming team members 
• Ability to work gracefully under pressure 
• Must have or obtain the state Food Handlers card (training provided internally as needed)

PREFERRED SKILLS AND EXPERIENCE:

• 3+ years of barista experience 
• Self-motivated and takes initiative in a dynamic, fast-paced environment 
• Previous work experience in a high-volume output environment 
• Previous work experience in team settings 
• Effective interpersonal, oral and written communication skills 
• Effective time management skills 
• Effective understanding of food safety and sanitation practices 
• Basic computer skills (Microsoft Office primarily) 
• Knowledge of barista equipment, tools and supplies

COMPENSATION AND BENEFITS:

Starting at $20.50 USD hourly.

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of our total rewards package at SpaceXSI which includes comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.