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Owings Mills, Maryland, United States
Hybrid
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We’re looking for an analytical individual to join our team as Billing Operations Analyst. In this role, you will transform billing data into actionable insights that improve billing accuracy, client experience, operational efficiency, and proactive issue management. You will develop and use dashboards, reports, queries, and trend analysis to identify billing variances, recurring client issues, process gaps, and opportunities for improvement. You will partner with Billing Client Experience Partners, Billing Operations, Finance, IT/Data teams, external operations partners, Client Success, and other cross-functional stakeholders to turn data into recommendations, support proactive client communication, and improve the overall billing experience.
This is a hybrid position based in our, Owing Mills, Maryland office. Candidates must be located in Maryland, or be able to meet the position’s Maryland-based work requirements by their start date, and must be available to work onsite in accordance with the role’s hybrid schedule.
What You’ll Do
Basic Qualifications
Preferred Qualifications
Location: 10200 Grand Central Ave, Owings Mills, MD
Compensation
The hiring base salary range for this position is $60,400 - $83,050 annually. This range represents the Company's good-faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data. In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.
What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.
