Job Description Summary

The Biomedical Equipment Technician 2 will work onsite at one or more hospital locations in and around the Wichita, KS service area.

The Biomedical Equipment Technician 2 responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence.

Job Description

Key Responsibilities :

• Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.

• Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.

• Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.

• Effectively communicate and partner with teammates and colleagues.

• Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow

• up, leading to customer satisfaction.

• Implement GE/customer facility contract, supporting business goals and objectives.

• Lead, instruct, and assist technicians on basic and complex repairs and resolution.

• Work as a member of local team to provide efficient service delivery to all accounts within assigned area.

• Share on-call/pager responsibility.

• Document all repair actions and submit reports/summaries according to schedule.

• Ensure proper care of spares, tools and test equipment, and ensure calibration.

• Maintain approved parts inventory.

• Manage vendors' service delivery processes in compliance with GE policies, as instructed.

• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.

• May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity).

• Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.

 

Required Qualifications :

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment;

• OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment;

• OR High School Diploma/GED and 4+ years of experience servicing medical equipment.

• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.

• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Special Physical Requirements:

Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

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