This position plays a critical role in strengthening customer engagement, supporting commercial expansion, and enhancing the organization’s capabilities within the project logistics segment.
You will be contributing to that vision by…
- Business Development and Sales Support
- Support business development initiatives focused on project logistics opportunities across the Air & Ocean division.
- Identify and evaluate new business opportunities, customer requirements, and market trends within the project logistics sector.
- Assist in developing customer proposals, pricing strategies, and commercial presentations.
- Build and maintain strong customer relationships to support long-term business partnerships.
- Contribute to achieving sales targets, revenue objectives, and business growth initiatives.
- Customer Relationship Management
- Act as a key point of contact for customers and stakeholders related to project logistics activities.
- Understand customer operational requirements and support the development of customized logistics solutions.
- Ensure high levels of customer satisfaction through proactive engagement and responsive service support.
- Coordinate customer meetings, business reviews, and commercial discussions.
- Strengthen customer relationships through effective communication and service excellence.
- Project Coordination and Operational Alignment
- Collaborate with operations teams to ensure seamless execution of project logistics activities.
- Support coordination related to specialized cargo movements, multimodal transportation, and shipment planning.
- Ensure alignment between customer commitments, operational capabilities, and project timelines.
- Monitor project progress and support issue resolution and operational escalation management.
- Contribute to process improvements focused on operational efficiency and customer experience.
- Market Intelligence and Commercial Analysis
- Monitor market trends, competitor activities, and industry developments within project logistics and freight forwarding sectors.
- Support commercial analysis, business reporting, and pipeline management activities.
- Identify opportunities for market expansion, service diversification, and strategic customer engagement.
- Assist in maintaining accurate sales forecasts, customer records, and business performance reports.
- Provide market insights and operational feedback to support strategic decision-making.
- Stakeholder and Cross-Functional Collaboration
- Work closely with operations, finance, customer service, procurement, and project management teams to support business objectives.
- Ensure effective communication and coordination across internal and external stakeholders.
- Collaborate with transport partners, vendors, shipping lines, and logistics providers where required.
- Support leadership teams in customer engagement and commercial planning activities.
- Foster a collaborative and customer-focused work environment across teams.
- Compliance and Governance
- Ensure adherence to organizational policies, commercial governance standards, and operational procedures.
- Support compliance with transportation regulations, documentation standards, and contractual requirements.
- Maintain accurate business records, reporting processes, and customer documentation.
- Promote transparency, accountability, and professionalism across all sales and customer interactions.
- Ensure ethical business practices and governance excellence within project logistics operations.
What skills & experience you will bring to us
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, Marketing, Engineering, or related discipline
- Postgraduate qualification in Business Management, Logistics, Supply Chain, or related field preferred
- 4+ years of experience in sales, business development, project logistics, or freight forwarding operations
- Proven experience supporting project logistics, specialized cargo, or multimodal transportation activities
- Strong understanding of Air & Ocean freight forwarding processes, project cargo operations, and supply chain management
- Experience managing customer relationships, commercial proposals, and operational coordination activities
- Strong analytical, organizational, and problem-solving capabilities
- Excellent communication, stakeholder management, and negotiation skills
- Ability to manage multiple priorities within fast-paced operational environments
- Strong customer-centric mindset and commercial acumen.
Preferred Certifications & Professional Credentials
Candidates with the following certifications or credentials will be preferred:
- Certification in Supply Chain Management, Logistics, Sales, or Project Management
- Exposure to project cargo operations, heavy lift logistics, and multimodal transportation frameworks
- Knowledge of freight forwarding operations, transportation regulations, and commercial governance practices
- Professional Certification in Business Development, Customer Relationship Management, or Commercial Operations programs
- Experience within logistics, transportation, freight forwarding, or infrastructure project industries
