Business Development Manager - Medan Branch

You will be contributing to that vision by:

• New Business Development:
  • Identify and pursue new business opportunities in the freight forwarding sector.
  • Act as the primary liaison with customers on all business-related matters.
  • Obtain freehand business and proactively generate and follow up on sales leads.
  • Develop and implement strategies to penetrate new markets and expand the customer base.
• Client Relationship Management:
  • Provide timely and competitive quotations to customers.
  • Conduct regular visits to existing and potential clients to build and maintain strong relationships.
  • Ensure customer satisfaction by addressing inquiries and resolving issues promptly.
• Market Analysis and Strategy:
  • Monitor market trends, competitor activities, and industry developments.
  • Develop concepts and strategies aimed at increasing cargo volumes and improving financial results on key trade lanes.
  • Analyze trade lane performance and identify opportunities for growth.
• Product and Service Development:
  • Collaborate with product management and operational units to plan, develop, and implement attractive products and services.
  • Actively promote Rhenus's products and services to customers, overseas partners, and internal teams.
  • Transfer knowledge and market insights of trade lanes to overseas partners and local staff.
• Regulatory Compliance:
  • Stay informed about changes in market regulations on trade lanes.
  • Communicate compliance requirements and updates to relevant parties within the organization.
• Reporting and Communication:
  • Provide timely reports to immediate supervisors on business development activities and opportunities.
  • Maintain accurate records of sales activities, customer interactions, and market intelligence.

What skills & experience you’ll bring to us

• Proven experience of sales in the freight forwarding industry.
• Proven track record in business development with a focus on "hunting" sales roles.

• Fluent in English
• Proficiency in MS Office applications and general PC operations.
• Strong negotiation, communication, and interpersonal skills.
• Assertive, independent, and detail oriented.
• Ability to work effectively under pressure and meet tight deadlines.
• Strong team player with the ability to collaborate across different departments and cultures.