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Remote Flex - North Carolina, United States of America
Hybrid
Job Description
The Business Solutions Developer creates technical solutions to address moderately complex business capability needs by utilizing at least one technical application; including but not limited to: Business Objects, Access, Crystal Reports, SQL, VBA, etc. Acts as the technical lead for development initiatives, including communication and coordination with the impacted business areas. Works with appropriate business management in evaluating the business case and cost justification.
What You’ll Do
Review and analyze business requirements (or uses cases) to create a technical solution residing outside of the normal Information Services production environment.
Identify and implement automation tools to eliminate manual processes and improve existing systems. Utilize technical solutions for the creation of business enabling tools, error handling management and productivity improvements while adhering to technical specifications, industry developmental standards and service level agreements (SLA’s).
Independently test and debug code; participate in the testing of other Business Solutions Developers’ projects as needed.
Act as departmental business coordinator on small to medium and/or moderately complex projects:
Provide consultative support to team members or business partners across business areas. Effectively interview business partners with a focus on fact finding and discovery to ascertain requirements, document as is and to be process and develop metrics and success criteria.
Document and track project plan for work deliverables.
Work with business partner to ensure project moves forward according to plan
Effectively communicate development and production issues to the project team and/or the manager in a timely manner.
Develop and manage implementation plans with Business area
Create training materials, support documentation, including user guides and train end users in the use of tools.
Post Implementation; provide support during warranty period, problem resolution including root cause analysis and tool performance trending to ensure efficiency for day-to-day business use. Provide system administration and coordination oversight as needed.
Communicate actions, business impacts and expected results in a meaningful format and at the appropriate level.
What You Bring
Bachelor's degree or advanced degree (where required)
3+ years of experience in related field.
In lieu of degree, 5+ years of experience in related field.
Bonus Points
Familiarity with SAS PROC SQL, Tableau, and VBA for data analysis, reporting, and process automation.
Experience in Health Insurance or Healthcare related field is a plus
Strong collaboration, communication, and interpersonal skills.
What You’ll Get
The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
Work-life balance, flexibility, and the autonomy to do great work
Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Where You’ll Work
Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.
In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.
Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.
#LI-Hybrid
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
Skills
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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.