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Chicago, Illinois, United States
Hybrid
Not Available
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #LI-Hybrid #BI-Hybrid
About the role:
As a Contact Center Supervisor - Credit Report Disputes, your primary role will be leading and managing the end-to-end credit report dispute resolution operations. You will oversee a dedicated team focused on investigating, processing, and resolving credit reporting disputes efficiently and accurately. Your core responsibilities include training, mentoring, and directing representatives to optimize dispute workflow performance, maintain high-quality investigations, and minimize direct escalations. This role reports to the Department Manager.
Responsibilities:
Requirements:
Compensation:
The budgeted annual salary range for this position is $51,000 to $57,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
