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Department:
Cardiac Diagnostic Outpatient Clinic
Works under the supervision of the Cardiology Supervisor/Director. Must be able to demonstrate the knowledge and skill necessary to provide care appropriate to the age of the patients served in the department. Performs routine clerical functions not limited to scheduling, patient registration, answering telephones, data collection, or word processing. Assists with the efficient flow of patients through departments while focusing on the delivery of quality care. Performance is not limited to manipulating logistics, assisting with the ambulation of patients, or basic patient prep. Promotes and supports a positive work environment by exercising productive communication.
- Answers telephone in a professional manner and addresses or directs the call to the appropriate person.
- Schedules and reschedules inpatient/outpatient procedures as needed, appropriately ensuring physician availability. Also, assists Respiratory and Sleep Medicine with scheduling.
- Confirms appointments and prepares and distributes department daily schedule up to 48 hours in advance to staff as needed.
- Obtains and confirms authorizations and written orders are accurate with appropriate physician signature and requests updates as needed.
- Responds to SharePoint requests within 15 minutes.
- Welcomes patient upon arrival using AIDETS.
- Pre/Registers patient in Meditech obtaining accurate demographic information, personal documentation, valid written order and scans into or updates EMR accordingly. Ensures patient procedures are on appropriate schedules.
- Performs e-sign and ensures COA and Facesheet transfers to Notes.
- Provides patient with general procedure information/instructions, refers to clinical staff appropriately.
- If appropriate, provides clinical staff with feedback regarding the patient’s ability to ambulate.
- Maintains CWS/Outlook schedules/Calendars by scheduling vendors and anesthesia (Cath Lab), monthly staff meeting or peer reviews, and other meetings or events pertinent to department flow (Holidays, PM’s).
- Utilizes PACS to transmit and print/burn CD’s of imaging studies.
- Prepares Peripheral and Electrophysiology reports and hemodynamic logs and reports for 3rd party coding (MAMI).
- Assumes active role and assists with data collection/organization in the quality improvement processes.
- Supports and promotes a positive inter-departmental work environment.
- Assists in review of Cath Lab hemodynamic procedure logs for equipment and billing accuracy.
- Assist with patient flow to include ambulation of patient or assisting patient with un/dressing.
- Assists with the efficient use of resources by aiding with the cleaning of rooms or patient prep.
- Assists with verifying and expediting charges and billing corrections within 3 business days for Cardiac Wellness Center and CDOC.
- Maintains department competency grid.
- Maintains and records department procedure statistics.
- Assists with the submission of Medicare month end reports (Cardiac Wellness Center).
- Provides support to parallel departments as needed. (Cardiology/Wellness/CDOC/Cath Lab/Sleep Center/RT).
- Performs other duties as assigned.
Education: A minimum of a high school diploma or GED required.
Licensure: Current BLS/Healthcare Provider status as per American heart Association standards. New hires and transfers have up to 6 months from date of hire/transfer to obtain BLS/Healthcare Provider certification and must remain continually current.
Experience: One (1) to two (2) years of recent clerical/scheduling experience is preferred. Medical terminology is strongly preferred.
Pay Range: The hourly rate for this position is $31.15 - $37.49. The range displayed on this job posting reflects the target for new hire salaries for this position.
Shift Differentials:
Hourly Evening Shift Differential: $2.00
Hourly Night Shift Differential: $4.00
Job Specifications:
● Union: NUHW
● Work Shift: Day Shift
● FTE: 1.0
● Scheduled Hours: 40
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
