At SCP Health, what you do matters
As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here:
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation.
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
JOB DESCRIPTION:
Primary Duties and Responsibilities:
- Accurately acquire hospital medicine charts for registration, coding, and billing
- Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security
- Resolve outstanding Chart Resources queries for hospital medicine charts
- Maintain metrics and audits accurately and efficiently
- Complete all tasks with a performance expectation of 98% accuracy & 4-day TAT
- Report and publish audit findings and metrics to appropriate parties, including immediate and upper management
- Maintain quality standards throughout the department
- Maintain existing acquisition/auditing policy and procedure documents as necessary to include current coding guidelines per facility
- Review patient data to ensure accuracy including account number, name, visit date, and other demographic data when required
- Communication to all relevant support groups for follow-up and resolution of document data issues
- Maintain daily production goals and accurate production spreadsheets
- Agility to back-up chart validation and other Chart Resources processes when required
- Collaboration in company/departmental activities, charitable initiatives, and overall corporate goals and objectives
Knowledge, Skills, and Abilities:
- A minimum of 1 to 3 years experience in one or all the following areas:
- Customer Service
- Quality Assurance
- Research / Auditing / Reporting
- Healthcare Industry
- Basic knowledge of Hospital Medicine/Emergency Medicine/Inpatient chart components and/or terminology
- Knowledge of Webex or Zoom virtual meeting platform or compatible experience
EDUCATION (Required and/or Preferred):
- High school diploma or equivalent required
- Technical school/college preferred
- Associate degree preferred not required
FIELD OF STUDY (Preferred):
- Healthcare or Business Administration
- Medical Office Administration
QUALIFICATIONS:
Previous Experience:
- Intermediate proficiency level in Microsoft Office™, Microsoft Excel™, Microsoft Word™ and Microsoft Outlook™ required
- Experience using Kofax Capture™ or compatible application
- Experience using OnBase™ or compatible application
- Knowledge of Athena IDX billing system (preferred but not required)
- Proficiency in assigned electronic medical record systems (training provided)
- Proficiency using mySCP Care (training provided)
CONTACTS INSIDE AND OUTSIDE THE ORGANIZATION:
- Frequent contact with Department Leadership, HM Operations, RCS PreBilling
- Frequent contact with SCP HIT team members
- Intermittent contact with contracted facility support staff, global vendors
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- Professional setting
- Continuous sitting
- Continuous oral & written communication and listening skills
- Continuous computer use
- Access to high-speed internet connectivity and cell phone for DUO authentication across internal systems and EMRs
- Job requires a high level of mental awareness
PRIMARY LOCATION:
- Corporate Office – Lafayette, la.
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Pay Range:
13.00 - 19.00 USD per hour
This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.
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We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.
Visit our website for further information. https://myscpbenefits.com/
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